Chapter 25 Troubleshooting
P-2302HWUDL-P1 Series User’s Guide
281
5
Reset the device to its factory defaults, and try to access the ZyXEL Device with the
default IP address. See
.
6
If the problem continues, contact the network administrator or vendor, or try one of the
advanced suggestions.
Advanced Suggestions
• If your computer is connected to the
WAN
port or is connected wirelessly, use a computer
that is connected to a
LAN
/
ETHERNET
port.
V
I can see the Login screen, but I cannot log in to the ZyXEL Device.
1
Make sure you have entered the user name and password correctly. The default user
name is
admin
, and the default password is
1234
. These fields are case-sensitive, so
make sure [Caps Lock] is not on.
2
Disconnect and re-connect the power adaptor or cord to the ZyXEL Device.
3
If this does not work, you have to reset the device to its factory defaults. See
.
25.3 Internet Access
V
I cannot access the Internet.
1
Check the hardware connections, and make sure the LEDs are behaving as expected. See
the Quick Start Guide and
2
Make sure you entered your ISP account information correctly in the wizard. These
fields are case-sensitive, so make sure [Caps Lock] is not on.
3
If you are trying to access the Internet wirelessly, make sure the wireless settings in the
wireless client are the same as the settings in the AP.
4
Disconnect all the cables from your device, and follow the directions in the Quick Start
Guide again.
5
If the problem continues, contact your ISP.
V
I cannot access the Internet anymore. I had access to the Internet (with the
ZyXEL Device), but my Internet connection is not available anymore.
1
Check the hardware connections, and make sure the LEDs are behaving as expected. See
the Quick Start Guide and
2
Disconnect and re-connect the power adaptor to the ZyXEL Device.
3
Turn the ZyXEL Device off and on.
Содержание Network Device P-2302
Страница 2: ......
Страница 8: ...Safety Warnings P 2302HWUDL P1 Series User s Guide 8 ...
Страница 10: ...Contents Overview P 2302HWUDL P1 Series User s Guide 10 Appendices and Index 285 ...
Страница 32: ...32 ...
Страница 46: ...Chapter 2 Introducing the Web Configurator P 2302HWUDL P1 Series User s Guide 46 ...
Страница 66: ...Chapter 3 Wizard Setup P 2302HWUDL P1 Series User s Guide 66 ...
Страница 77: ...77 PART II Network Wireless LAN 79 WAN 95 LAN 105 NAT 117 ...
Страница 78: ...78 ...
Страница 94: ...Chapter 5 Wireless LAN P 2302HWUDL P1 Series User s Guide 94 ...
Страница 116: ...Chapter 7 LAN P 2302HWUDL P1 Series User s Guide 116 ...
Страница 125: ...125 PART III VoIP SIP 127 Phone 141 Phone Book 155 PSTN Line 159 VoIP Trunking 161 ...
Страница 126: ...126 ...
Страница 136: ...Chapter 9 SIP P 2302HWUDL P1 Series User s Guide 136 Figure 74 VoIP SIP SIP Settings Advanced ...
Страница 154: ...Chapter 10 Phone P 2302HWUDL P1 Series User s Guide 154 ...
Страница 176: ...Chapter 13 VoIP Trunking P 2302HWUDL P1 Series User s Guide 176 ...
Страница 177: ...177 PART IV Security Firewall 179 Content Filter 187 ...
Страница 178: ...178 ...
Страница 186: ...Chapter 14 Firewall P 2302HWUDL P1 Series User s Guide 186 ...
Страница 190: ...Chapter 15 Content Filter P 2302HWUDL P1 Series User s Guide 190 ...
Страница 192: ...192 ...
Страница 196: ...Chapter 16 Static Route P 2302HWUDL P1 Series User s Guide 196 ...
Страница 228: ...Chapter 19 UPnP P 2302HWUDL P1 Series User s Guide 228 ...
Страница 250: ...Chapter 21 File Sharing P 2302HWUDL P1 Series User s Guide 250 ...
Страница 251: ...251 PART VI Maintanence and Troubleshooting System 253 Logs 261 Tools 273 Troubleshooting 279 ...
Страница 252: ...252 ...
Страница 260: ...Chapter 22 System P 2302HWUDL P1 Series User s Guide 260 ...
Страница 272: ...Chapter 23 Logs P 2302HWUDL P1 Series User s Guide 272 ...
Страница 278: ...Chapter 24 Tools P 2302HWUDL P1 Series User s Guide 278 ...
Страница 286: ...286 ...
Страница 292: ...Appendix A Product Specifications P 2302HWUDL P1 Series User s Guide 292 ...
Страница 322: ...Appendix E SIP Passthrough P 2302HWUDL P1 Series User s Guide 322 ...
Страница 346: ...Appendix H Legal Information P 2302HWUDL P1 Series User s Guide 346 ...