Warranty
2-YEAR LIMITED WARRANTY
Zylight LLC warrants to the original end user customer of its products that its products are free from
defects in material and workmanship under normal use for two (2) years from the date of purchase.
Except as provided herein, Zylight LLC makes no express warranties, and any implied warranties,
including those of merchantability and fitness for a particular purpose, are limited in duration to the
duration of the written limited warranties contained herein. Except as provided herein, Zylight LLC
shall have no liability or responsibility to its customer or any other person or entity with respect to
any liability, loss or damage caused directly or indirectly by use or performance of the product or
arising out of any breach of this warranty, including, but not limited to, any damages resulting from
inconvenience, loss of time, data, property, revenue or profit or any indirect, special, incidental or
consequential damages, even if Zylight LLC has been advised of the possibility of such damages.
In the event of a product defect during the warranty period, you must contact Zylight LLC at the
phone number or address listed in the product’s user manual or on the internet at www.zylight.com
to obtain a return merchandise authorization (R.M.A.) number. After obtaining an RMA number, send
the product fully insured, with proof of purchase, to the address given to you by the Customer
Service representative. Zylight LLC will, at its option, repair or replace the defective product.
All replaced parts and products become the property of Zylight LLC. Repaired or replacement parts
and products are warranted for the remaining term of the original warranty period. You will be
charged for materials and labor or replacement of the product after the expiration of the warranty
period.
This warranty does not cover: (a) damage or failure caused by or attributable to acts of God, abuse,
accident, drops, misuse, improper or abnormal usage, failure to follow instruction, improper
installation or maintenance, alteration, lightning or other incidence of excess or reverse voltage or
current, exposure to excess dampness or moisture; (b) removal of, or tampering with any attached
stickers, decals, knobs, enclosures, protective windows, hardware, or fasteners; (c) use of power
supply equipment, power adapters, or cables not supplied by Zylight LLC for specific use with the
equipment for which it was specified; (d) any unauthorized disassembly, repair, or modification; (e)
cosmetic damage; (f) transportation, shipping, or insurance costs; (g) costs of product removal,
installation, set-up, service adjustment, or reinstallation; (h) cracking, abrasion, scratching, coating
wear, or breakage of protective windows or lenses; (i) abnormal mechanical or environmental
conditions; (j) product that has been has been sold as second-hand; (k) product that has been
transported, shipped, purchased, or resold contrary to US export regulations; (l) product that has
been transported, shipped, purchased, or resold outside countries for which it has received
electronic product compliance certification.
A.
B.
C.
D.
Cleaning
Due to fog residue, smoke, and dust, cleaning the internal and external optical
lenses must be carried out periodically to optimize light output.Cleaning
frequency depends on the environment in which the fixture operates
1. Use normal glass cleaner and a soft cloth to wipe down the
outside casing.
2. Clean the external optics with glass cleaner and a soft cloth
as necessary.
3. Always be sure to dry all parts completely before plugging
the unit back in.
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