No incoming ring
or alarm tone
Hold the power key to check the phone is not
in silent mode.
Check the ringtone and ring volume settings.
Symptom
Solution
I cannot charge
the phone
Confirm the charger is properly inserted.
Remove the battery, clean the contacts and
check it is inserted correctly. The battery may
be worn out.
Tip: Charge the phone using the supplied USB
cable.
The handset
switches off after
charging.
The handset is charging in the off state. Press
and hold the Red key to switch the handset
ON.