TROUBLESHOOTING
PLEASE CHECK THE MANUAL THOROUGHLY BEFORE CONTACTING YOUR
SERVICE PROVIDER.
Symptom
Solution
How do I check the
software version?
Menu > Settings > About phone > Build
number
How do I reset to
factory defaults?
Menu > Settings > Backup & reset > Factory
data reset
How do I check the
SMS service centre
number?
Menu > Messages > Options > Settings
How do I configure
the MMS Settings?
Menu > Messages > Options > Settings
How do I configure
Email settings?
Apps > Email, or Menu > Settings > Accounts
How do I copy
Contacts to or
from my SIM card?
Contacts > Options > Import/Export > Follow
the directions on screen