137
Problem
Possible causes
Possible solution
If you are not able to
connect to the network,
the phone will continue
to send out signals as it
attempts to locate a
base station. Doing so
consumes battery power
and will consequently
shorten standby time.
Change your location to
one where the network
is accessible, or
temporarily turn off your
phone.
Cannot turn
your phone
on
Battery power has been
depleted.
Recharge the phone‟s
battery.
Micro-SIM
card error
Micro-SIM card
malfunction or damage.
Take the micro-SIM card
to your service provider
for testing.
Micro-SIM card inserted
improperly.
Insert the micro-SIM
card properly.
Debris on the micro-SIM
card contacts.
Use a soft, dry cloth to
clean the micro-SIM
card contacts.