32
Symptom
Solution
How do I
change the
Ringtone?
Settings > Sound & notification >
Phone ringtone
The battery
discharges
quickly
Possible network coverage issue.
Check the signal level. With only 1
or 2 bars, the phone has to work
harder to maintain network
contact. Limit multi-media to save
power. The battery may be worn
out.
The handset
turns on by
itself.
An alarm or calendar event
switches the handset on
automatically.
No incoming
ring
or alarm
tone
Hold the power key to check the
phone is not in silent mode.
Check the ringtone and ring
volume settings.
The handset
switches off
after
charging.
The handset is charging in the
off state. Press and hold the
power key to switch the handset
ON.
I cannot
charge the
phone
Confirm the charger is properly
inserted.
Remove the battery, clean the
contacts and check it is inserted
correctly. The battery may be
worn out.
You can charge your handset
from any standard USB port.
Try another lead if you have
access to one.
