19
Failure analysis
Symptoms
Possible Causes
Solutions
Unable to turn the phone on
Inadequate battery capacity
Charge the battery
Poor contact
Reinstall the battery
Automatic
power-off
Seriously poor battery capacity
Recharge the battery
Inadequate standby time
Decreasing battery performance
Replace the battery
Poor network signal
Turn off the phone if the signal is poor
Unable to connect to the
network
Poor network signal
Move to other areas
Out of the service area
Make sure your phone is in a network
service area
Call drop
Poor network signal
Move to other areas
Does not ring upon incoming
calls
Set “Silent” or minimum volume
Enter “Profiles” to set General
or check the ringer volume
Prompt to input PUK
SIM card locked due to entering the wrong PIN
code three times
Contact your network operator
Unable to view some photos
Your phone doesn’t support the photo format, or
the size of the photo is too big
Change the photo format or size
Содержание Cell Phone
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