136
Troubleshooting
If you encounter problems while using the phone, or if it performs
abnormally, you can refer to the solutions below. If your particular
problem cannot be resolved using the information, contact the
dealer where you purchased the phone or call ZTE Customer Care
number
1 (877) 817-1759
to get further help or warranty service.
Problem:
Phone freezes/operation is unstable.
Solution:
Turn the phone on again. If you are unable to
turn the phone off, press and hold the
Power/Lock
key for
about 10 seconds to restart the phone. Data that was
being edited is erased after your phone is powered on
again.
Problem:
Operation is unstable after a new application was
installed.
Solution:
The newly installed application may be the
cause. Uninstall the application in Safe mode. To turn the
phone on in Safe mode, press and hold the
Power/Lock
key > press and hold
Power off
, read the disclaimer for
Safe mode, and then tap
OK
.
NOTE:
Before turning the phone on in Safe mode, it is
recommended that you back up important data. After
restarting in Safe mode, your phone can be powered on as
usual.
Problem:
Cannot use phone, mail, or Internet.
Solution 1:
Check whether you are where signal is weak
or out of service area.
Содержание Blade MAX 2s
Страница 1: ...1 ZTE BLADE MAX 2s logo USER MANUAL BC mark of California Energy Commission ...
Страница 4: ...4 Edition Time April 13 2018 ...
Страница 10: ...10 Troubleshooting 136 Specifications 139 ...
Страница 19: ...19 3 5mm headset jack Back camera Flash Volume key Power Lock key Speaker Fingerprint sensor Main microphone ...
Страница 138: ...138 again ...