20
probably an electronic component issue. If this is the case,
please contact our customer service to send the camera back
for repair.
Battery life is shorter than expected
1. Battery life will vary with operating temperature and the
number of images taken over time. Typically, the camera
will be able to capture several thousand images before the
batteries die.
2. Check to make sure you have used new alkaline batteries.
We recommend using eight good quality alkaline AA
batteries in all cameras to obtain
maximum battery life.
3. Make sure that the power switch was turned to the "
ON
"
position and that the camera was not left in "
SET
" mode
while in the field.
4. Make sure that you are using a good quality name brand SD
card in your camera. We recommend good quality
SD
Cards
UP
to 32GB
. Our experience indicates that poor
quality SD cards can sometimes reduce your camera battery
life.
Camera stops taking images or won't take images
1. Please make sure that the SD card is not full. The default
option is
Stopping saving when full
, the camera will stop
taking images if SD card is full. You may select
Cycle
storage.
Cycle storage means loop recording. when the SD
card is full, new pictures and videos will overwrite the front
of the SD card and write from scratch.
2. Check the batteries to make sure that they are new alkaline
AA batteries.
See note above about short battery life.
3. Make sure that the camera power switch is in the "
ON
"
position and not in the "
OFF
" or "
SET
" modes.
4. Make sure that you are using a good quality SD card in
your camera. We recommend
SD Cards
UP
to 32GB
.
5. If the SD card has its write protect switch in the lock
position, the camera will not take images.