ZSC-1000 User Manual.doc
Page 32 of 33
MEYERTECH LIMITED
Support
Meyertech offer comprehensive levels of support during the product’s warranty period. Our support team will
be happy to help with any problem you may experience relating to the installation or operation of FUSION-
CAPTURE:
1. Telephone support (+44(0)161 628 8406 ) which is available during normal office hours 9AM – 5PM
Monday to Friday excluding Bank holidays. This support is free of charge.
2. Email support. Available 24 hours a day. Our normal response to emails is next working day. This
support is free of charge.
3. By Facsimile (+44(0)161 628 9811). Available 24 hours a day. Our normal response to facsimiles is
next working day. This support is free of charge.
4. Site visits. Subject to availability, our engineers are available to attend site to assess and help with
particular system problems firsthand. This service is chargeable. Please contact our Support
department on +44(0)161 628 8406 for further details and availability.
Meyertech offer Extended Support Contracts on all their software products. Please contact our Sales
department on 0161 628 8406 to discuss your requirements or visit our website
www.meyertech.co.uk
Warranty
Please refer to Meyertech Limited ‘Terms & Conditions of Sale of Goods & Services’ for interpretation.
1. If the Buyer establishes to the Seller's reasonable satisfaction that there is a defect in the materials
or workmanship
of the Goods manufactured, then the Seller shall at its option,
at its
sole discretion
and within a reasonable time,
a. arrange for the repair or making good such defect or failure in such Goods free of charge to
the Buyer (including all costs of transportation of any Goods or materials to and from the
Buyer for that purpose),
b. replace such Goods with Goods which are in all respects in accordance with the Contract, or
subject, in every case, to the remaining provisions of this Condition 1 provided that the liability of the
Seller under this Condition 1 shall in no event exceed the purchase price of such Goods and
performance of anyone of the above options shall constitute an entire discharge of the Seller's
liability under this warranty.
2. Condition 1 shall not apply unless the Buyer:
a. notifies the Seller in writing of the alleged defect within 12 (twelve) months from delivery or
such other period or periods as may be agreed in writing between the Seller and the Buyer,
and
b. allows the Seller a reasonable opportunity to inspect the relevant Goods.
Meyertech Limited
is a member of the CCTV User Group.
ZSC-1000
