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Troubleshooting

Overview 8 - 1

8

Chapter 8: Troubleshooting

Overview

Should you have any problems with your computer, before consulting your service representative, you may want
to try to solve the problem yourself. This chapter lists some common problems and their possible solutions. This
can’t anticipate every problem, but you should check here before you panic. If you don’t find the answer in these
pages, make sure you have followed the instructions carefully and observed the safety precautions in the preface.
If all else fails, talk to your service representative. You should also make a record of what happened and what
remedies you tried.

Of course, if something goes wrong, it will happen at the most inconvenient time possible, so you should preview
this section just in case. If, after you’ve tried everything, and the system still won’t cooperate, try turning it off
for a few minutes and then rebooting. You will lose any unsaved data, but it may start working again. Then call
your service representative.

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Содержание M670SU

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Страница 3: ...lication except for copies kept by the user for backup purposes Brand and product names mentioned in this publication may or may not be copyrights and or registered trade marks of their respective com...

Страница 4: ...n If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interferen...

Страница 5: ...gas leak in the vicinity of the leak 4 Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local codes for possible specia...

Страница 6: ...d of heating ele ment This is an electrical appliance If water or any other liquid gets into it the computer could be badly dam aged Do not expose the computer to any shock or vibration Do not place i...

Страница 7: ...nd don t forget to save your work Remember to periodically save your data as data may be lost if the battery is depleted 5 Take care when using peripheral devices Do not turn off the power until you p...

Страница 8: ...rician install one When you want to unplug the power cord be sure to disconnect it by the plug head not by its wire Make sure the socket and any extension cord s you use can support the total current...

Страница 9: ...from and promptly dispose of a damaged battery Always dispose of batteries carefully Batteries may explode or leak if exposed to fire or improperly handled or discarded Keep the battery away from meta...

Страница 10: ...hen refer servicing to qualified service personnel under any of the following conditions When the power cord or AC DC adapter is damaged or frayed If the computer has been exposed to rain or other liq...

Страница 11: ...the notebook in its carrying bag and secure it with the bag s straps 7 If you re taking any peripherals e g a printer mouse or digital camera pack them and those devices adapters and or cables 8 Antic...

Страница 12: ...ta Pass your computer and disks around the devices Ask security officials to hand inspect them you may be asked to turn it on Note Some airports also scan luggage with these devices Fly safely Most ai...

Страница 13: ...ms wrists and hands in a relaxed position Your knees should be slightly higher than your hips Place your feet flat on the floor or on a footrest if necessary Use a chair with a back and adjust it to s...

Страница 14: ...rectly in front of you at a comfortable viewing distance Adjust the display viewing angle to find the best position LCD Screen Care To prevent image persistence on LCD monitors caused by the continuou...

Страница 15: ...anel Open Model C 1 8 LED Indicators 1 9 Hot Key Buttons 1 10 Keyboard 1 11 Function Keys 1 12 System Map Front Rear Views 1 13 System Map Left View 1 14 System Map Right View 1 15 System Map Bottom V...

Страница 16: ...11 Conserving Battery Power 3 12 Battery Life 3 13 New Battery 3 13 Recharging the Battery with the AC DC Adapter 3 13 Proper handling of the Battery Pack 3 14 Battery FAQ 3 15 Drivers Utilities What...

Страница 17: ...Size Advanced Menu 5 8 Security Menu 5 9 Set Supervisor Password Security Menu 5 9 Password on boot Security Menu 5 10 Boot Menu 5 11 Exit Menu 5 12 Upgrading The Computer Overview 6 1 When Not to Up...

Страница 18: ...deo B 1 Advanced Video Controls B 2 Video Driver Controls B 2 Video Memory B 2 Attaching Other Displays B 3 Display Modes B 5 Non DDC CRT Monitors for Win Vista Only B 8 NVIDIA Video Driver Controls N...

Страница 19: ...odel A Computers E 12 VIA S3Tray Plus Utility E 12 VIA S3 Display Control Panels E 13 Display Devices VIA E 14 Display Modes VIA E 15 Extended Desktop E 15 To Enable Extended Desktop Display Propertie...

Страница 20: ...del A E 38 NVIDIA Models B C E 38 Modem E 38 Audio E 39 LAN E 39 CardReader E 39 TouchPad E 39 Hot Key Utility Model A B Computers E 39 Hot Key Utility Model C Computers E 39 Quick Button Utility E 39...

Страница 21: ...ion of the drivers and utilities essential to the operation or improvement of some of the computer s subsystems Chapter 5 An outline of the computer s built in software or BIOS Basic Input Output Syst...

Страница 22: ...screte Video System External On Board Windows Vista Version Supported Windows Vista Home Basic Edition 32 bit Windows Vista 32 bit Home Basic Edition Home Premium Edition Windows Vista 32 bit Business...

Страница 23: ...ok through all the documentation more detailed descriptions of the functions setup and system controls are covered in the remainder of the User s Manual but do not worry if you do not understand every...

Страница 24: ...interface between the com puter and a hardware component e g a wireless network module It is very important that you install the drivers in the order listed in Table 4 1 on page 4 3 You will be unable...

Страница 25: ...e For information on the Windows XP OS specifically power video and driver information see Win dows XP Information on page E 1 Operating Systems Supported Note Model A Computers Model B C Computers Wi...

Страница 26: ...power cord into an outlet and connect the AC power cord to the AC DC adapter 5 Raise the lid LCD to a comfortable viewing angle and press the power button to turn the computer on 6 Adjust the LCD pane...

Страница 27: ...Built In Microphone 10 LED Indicators 11 Fingerprint Reader Optional for Model B Computers only 7 3 3 5 Wireless Device Operation Aboard Aircraft The use of any portable electronic transmission de vi...

Страница 28: ...ophone 9 LED Indicators 10 Fingerprint Reader Optional 6 9 3 3 5 Wireless Device Operation Aboard Aircraft The use of any portable electronic transmission de vices aboard aircraft is usu ally prohibit...

Страница 29: ...ps Lock Activated Green Scroll Lock Activated Green The Computer is On Blinking Green The Computer is in Sleep Mode Orange The AC DC Adapter is Plugged In the Computer is Powered Off Orange The AC DC...

Страница 30: ...Hot Key Buttons Hot Key Button Function PC Camera Installed Activate the BisonCap program Take Still Picture See Page 7 17 PC Camera Not Installed Activate Application Quick Button 1 See Page 2 11 Ac...

Страница 31: ...to the right of the main keyboard Figure 1 4 Keyboards Fn Key Function Keys NumLk ScrLk Keys Numeric Keypad Fn Key Function Keys NumLk ScrLk Key Numeric Keypad Model A B Computers Model C Computers Ot...

Страница 32: ...era Module Power Toggle Fn F3 Mute Toggle Fn F11 Wireless LAN Module Power Toggle Fn F4 Sleep Toggle Fn F12 Bluetooth Module Power Toggle Fn F5 Decrease Audio Volume Fn NumLk Number Lock Toggle Models...

Страница 33: ...iews 1 13 Quick Start Guide 1 System Map Front Rear Views Figure 1 5 Front Rear Views 1 2 4 3 Models A B Models A B Model C 5 5 1 1 LED Indicators 2 1 USB Port 3 DC In Jack 4 Battery 5 LCD Latches Mod...

Страница 34: ...ection is permanent This cannot be altered even if you change your operating system or you use the module in another computer CD Emergency Eject If you need to manually eject a CD DVD e g due to an un...

Страница 35: ...reader allows you to use the most popular digital storage card formats MMC MultiMedia Card SD Secure Digital MS Memory Stick MS Pro Memory Stick Pro MS Duo requires PC adapter Mini SD requires PC adap...

Страница 36: ...ng make sure nothing blocks any Vent Fan Intake while the computer is in use Battery Information Always completely discharge then fully charge a new battery before using it Completely discharge and ch...

Страница 37: ...ties if you want to customize the appearance of the Start menu In many instances throughout this manual you will see an instruction to open the Control Panel The Control Panel is accessed from the Sta...

Страница 38: ...ings in Windows Vista 1 Click Start and click Control Panel or point to Settings and click Control Panel 2 Click Adjust screen resolution under the Appearance and Personalization menu or double click...

Страница 39: ...Video Features 1 19 Quick Start Guide 1 Figure 1 10 Display Settings 1 2 3 1 2 3 1 2 3 4...

Страница 40: ...id when closed display and sleep mode from the left menu Note that the Power saver plan may have an affect on computer performance Click to select one of the existing plans or click Create a power pla...

Страница 41: ...uchPad and Buttons Mouse Function Keys Hot Keys Application Quick Buttons Recording Audio Audio Features Adding a Printer Model C Computers Note that Model C com puters do not support the audio record...

Страница 42: ...is accessible from the bottom of your computer as seen below For fur ther details see Upgrading the Hard Disk Drive on page 6 4 Power Safety Before attempting to ac cess any of the internal component...

Страница 43: ...bel side facing up use just enough force for the disc to click onto the tray s spindle Gently push the CD DVD tray in until its lock clicks and you are ready to start The busy indicator will light up...

Страница 44: ...her materials to the surface of the disc Do not store or place the CD or DVD in high temperature areas Do not use benzene thinner or other cleaners to clean the CD or DVD Do not bend the CD or DVD Do...

Страница 45: ...egional Coding Region Geographical Location 1 USA Canada 2 Western Europe Japan South Africa Middle East Egypt 3 South East Asia Taiwan South Korea The Philippines Indonesia Hong Kong 4 South Central...

Страница 46: ...eader driver see CardReader on page 4 6 Note The PC adapters are usually supplied with these cards Card Reader Cover Make sure you keep the rubber cover provided in the card reader when not in use Thi...

Страница 47: ...lash card reader The number denotes the card width 54mm for the Ex press Card 54 and 34mm for the ExpressCard 34 Inserting and Removing ExpressCards Align the ExpressCard with the slot and push it in...

Страница 48: ...age 4 6 you can configure the functions by double clicking the TouchPad driver icon on the taskbar You may then configure the TouchPad tapping buttons scrolling pointer motion and sensitivity options...

Страница 49: ...p plication to take still pictures and to zoom the camera in out see PC Camera Hot Key Buttons on page 7 17 if a PC Camera module is installed this does not apply to Model C If you do not have a PC Ca...

Страница 50: ...ess a key to or use TouchPad to turn on Fn F12 Bluetooth Module Power Toggle Fn F3 Mute Toggle Fn NumLk Number Lock Toggle Model A B Fn F4 Sleep Toggle Fn ScrLk Scroll Lock Toggle Fn F5 F6 Volume Decr...

Страница 51: ...the program is running the icon will appear in the taskbar If the program is not running you will need to restart the computer 1 Press a button or right click the icon in the taskbar 2 Select Setup f...

Страница 52: ...elect Properties from the right click menu 6 Click Levels tab and adjust the Microphone Front Mic slider to the level required 7 Click OK and close the control panels 8 Press the audio record button t...

Страница 53: ...Features Components Recording Audio 2 13 2 Right click Figure 2 8 Audio Setup for Recording Windows Vista...

Страница 54: ...ring up the VIA Audio Deck menu The volume may also be adjusted by means of the Fn F5 F6 key combination Click any of the buttons e g on the left to expand the audio menu selections Sound Volume Adjus...

Страница 55: ...Connect the printer s USB cable to one of the USB ports on the computer 5 Windows will identify the printer and either load one of its own drivers or ask you to supply one Follow the on screen instru...

Страница 56: ...Features Components 2 16 2...

Страница 57: ...the Power Buttons Battery Information The computer uses enhanced power saving techniques to give the operating system OS direct control over the power and thermal states of devices and processors For...

Страница 58: ...hen connect the AC power cord to the AC DC adapter 3 Raise the lid LCD to a comfortable viewing angle 4 Press the power button to turn On Battery The battery allows you to use your computer while you...

Страница 59: ...this feature Shut Down Note that you should al ways shut your comput er down by choosing the Shut Down command from the Lock Button Menu in Windows Vis ta This will help prevent hard disk or system pr...

Страница 60: ...ified time and to send the computer into Sleep after a period of inactivity Click Change plan settings and then click Change advanced power settings to ac cess further configuration options in Advance...

Страница 61: ...ncing any reduced performance especially under DC battery power Choose High performance for maximum performance when the computer is pow ered from an AC power source Choose the Power saver bear in min...

Страница 62: ...ting system it will enter Sleep to save power The PC wakes from Sleep within seconds and will return you to where you last left off what was on your desktop without reopening the application s and fil...

Страница 63: ...also return you to where you last left off within seconds You should put your mobile PC into Hibernate if you will not use the computer for a period of time and will not have the chance to charge the...

Страница 64: ...power saving state Password Protection It is recommended that you enable a password on wake up in order to protect your data However you can dis able this setting from the Power Options menu by click...

Страница 65: ...r Display Turned Off Green Press a Key or Move the Mouse Touchpad Closing the Lid If you have chosen to send the computer to Sleep when the lid is closed raising the lid will wake the system up Table...

Страница 66: ...gged in to the AC DC adapter This is due to safety considerations which dictate that the battery should only start to recharge when the computer has reached a safe temperature to do so Make sure you s...

Страница 67: ...e running and peripheral devices attached You can set actions to be taken e g Shut down Hibernate etc and set critical and low battery levels from power plan Advanced Settings see Figure 3 1 on page 3...

Страница 68: ...wer when it is not powered by the AC DC adapter Reduce the amount of time before the display is turned off Close wireless Bluetooth modem or communication applications when they are not being used Dis...

Страница 69: ...y charge a new battery see Battery FAQ on page 3 15 for instructions on how to do this Recharging the Battery with the AC DC Adapter The battery pack automatically recharges when the AC DC adapter is...

Страница 70: ...iscard used battery according to the manufacturer s in structions Damaged Battery Warning Should you notice any physical defects e g the battery is bent out of shape after being dropped or any unusual...

Страница 71: ...computer even if a message indicates the battery is critically low just let the computer use up all of the battery power and shut down on its own 1 Save and close all files and applications 2 Create a...

Страница 72: ...tery options 5 Choose the options below click Yes if a warning appears Low battery levels 0 Critical battery Levels 0 Low battery action Do Nothing Critical battery action On battery Shut Down Critica...

Страница 73: ...e the battery When charging the battery don t stop until the LED charging indicator light changes from orange to green How do I maintain the battery Completely discharge and charge the battery at leas...

Страница 74: ...Power Management 3 18 3...

Страница 75: ...quired drivers and utilities What to Install The Device Drivers Utilities User s Manual CD ROM Win Vista OR WinXP contains the drivers and utilities necessary for the proper operation of the com puter...

Страница 76: ...sted in the Drivers Installer menu below 2 Click to select the driver you wish to install after installing each driver it will become grayed out if you need to reinstall any driver click the Unlock bu...

Страница 77: ...ivers Video setup exe Audio Page 4 5 Vista 32bit X Drivers Audio SETUP EXE Modem Page 4 5 Vista 32bit X Drivers Modem ssetup exe LAN Page 4 5 Vista 32bit X Drivers LAN setupvis exe CardReader Page 4 6...

Страница 78: ...u may need to click to expand the selection 4 Click Driver tab and click the Update Driver or Uninstall button and follow the on screen prompts User Account Control Win Vista If a User Account Control...

Страница 79: ...k 2 Install Audio Driver Yes 2 Click Next 3 Click the button to accept the license and click Next 4 Click Next Next Next 5 Click Finish to restart the computer Modem 1 Click 3 Install Modem Driver Yes...

Страница 80: ...7 Install Hotkey Utility Yes 2 Click Next Install 3 Click Finish Finish to restart the computer Hot Key Utility Model C Computers 1 Click 7 Install Hotkey Utility Yes 2 Click Next 3 Click Finish to re...

Страница 81: ...ding Removing a PC Camera Note that the Quick Button and PC Camera drivers can not co exist If you wish to add a PC Camera module to your comput er at a later date then uninstall the Quick Button Driv...

Страница 82: ...Drivers Utilities 4 8 Driver Installation 4...

Страница 83: ...u are a beginner keep a record of the set tings you find and any changes you make This information could be useful if your system ever needs servicing There is one general rule Don t make any changes...

Страница 84: ...n 2 CPU type 3 Memory status 4 Enter Setup prompt appears only during POST Note The POST screen as pictured right is for guideline purposes only The POST screen on your computer may ap pear slightly d...

Страница 85: ...or authorized service center as soon as possible Non Fatal Errors This kind of error still allows you to boot You will get a message identifying the problem make a note of this message followed by the...

Страница 86: ...creen If these tools are confusing press F1 to call up a General Help screen and then use the arrow keys to scroll up or down the page The Item Specific Help on the right side of each screen explains...

Страница 87: ...ta files to reflect these changes Figure 5 2 Main Menu PhoenixBIOS Setup Utility Main Advanced Security Boot Exit F1 Help Select Item Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select...

Страница 88: ...tion of either a DVD CD Device or HDD on the computer s IDE Channels Use the Auto Type setting to have the items configured automatically for you System Extended Memory Main Menu This item contains in...

Страница 89: ...ility Main Advanced Security Boot Exit F1 Help Select Item Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select Sub Menu F10 Save and Exit Item Specific Help Select the operating system i...

Страница 90: ...USB devices in Windows Reset Configuration Data Advanced Menu This item is set to No as default You can change the setting to Yes if you have in stalled a new add on which has reconfigured the system...

Страница 91: ...ur machine as it boots up after you turn it on These settings do not affect your machine or network passwords which will be set in your software OS Figure 5 4 Security Menu PhoenixBIOS Setup Utility M...

Страница 92: ...password without typing any password entry and Enter again to confirm the password clearance Fixed disk boot sector Security Menu If you choose Write Protect this will protect against viruses being wr...

Страница 93: ...gure 5 5 Boot Menu PhoenixBIOS Setup Utility F1 Help Select Item Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select Sub Menu F10 Save and Exit Item Specific Help Keys used to view or co...

Страница 94: ...s original state and erase any previous changes you have made in a previous session Figure 5 6 Exit Menu PhoenixBIOS Setup Utility Main Advanced Security Boot Exit F1 Help Select Item Change Values F9...

Страница 95: ...r slotted flathead screwdriver An antistatic wrist strap Before working with the internal components you will need to wear an antistatic wrist strap to ground yourself because static electricity may d...

Страница 96: ...s Under any of these conditions contact your service representative to purchase or re place the component s Power Safety Warning Before you undertake any upgrade proce dures make sure that you have tu...

Страница 97: ...the computer off and turn it over 2 Slide the latch in the direction of the arrow 3 Slide the latch in the direction of the arrow and hold it in place 4 Slide the battery out in the direction of the...

Страница 98: ...off the computer and turn it over and remove the battery 2 Remove the HDD bay cover screws Models A B Model C 3 Remove the HDD bay cover HDD System Warning New HDD s are blank Be fore you begin make s...

Страница 99: ...the hard disk in the direction of arrow 5 Lift the hard disk up in the direction of arrow 6 Remove the screws and cover 7 Reverse the process to install a new hard disk drive 6 6 6 Models A B Model C...

Страница 100: ...nd remove the battery 2 Remove the HDD bay cover screws Models A B Model C 3 Remove the HDD bay cover 4 Remove the screw at point and use a screwdriver to carefully push out the optical device at poin...

Страница 101: ...I DDR2 type memory modules see Memory on page D 2 for details of supported module types The total memory size is automatically detected by the POST routine once you turn on your computer 1 Turn off th...

Страница 102: ...in the direction indicated by the arrows in Figure 6 8 8 8 8 Models Model C A B Figure 6 7 CPU RAM Bay Cover Removed 9 10 9 10 9 10 Contact Warning Be careful not to touch the metal pins on the module...

Страница 103: ...t 8 The module s pin alignment will allow it to only fit one way Make sure the module is seated as far into the slot as it will go DO NOT FORCE the module it should fit without much pressure 9 Press t...

Страница 104: ...will need to contact your customer service representative We rec ommend that you do not do this yourself since if it is done incorrectly you may damage the processor or mainboard Warranty The CPU is n...

Страница 105: ...guration purchased If you are unsure please contact your service representative 802 11 b g USB WLAN Module Bluetooth Module PC Camera Module Fingerprint Reader Module Wireless Device Operation Aboard...

Страница 106: ...e sure the module is powered on and then insert the Device Drivers Utilities User s Manual CD ROM into the CD DVD drive 2 Click Install VISTA Drivers button and then click 8 Install WLAN Driver Yes 3...

Страница 107: ...e icon and then click Connect to a network 2 In the Show list click to choose Wireless from the drop down menu 3 A list of currently available networks will appear Figure 7 1 Taskbar Menus Network and...

Страница 108: ...ou do not see a network you want to connect to click Set up a connection or network a list of options will appear allowing manual searching and creating a new network 6 Move the cursor over the taskba...

Страница 109: ...s the network menu and click Disconnect or right click the icon and then click Disconnect from Security Enabled Networks You should try to make sure that any network you are connecting to is a se cure...

Страница 110: ...on on battery status power plans used and wireless device status etc To access the Windows Mobility Center 1 Click Start and click Control Panel or point to Settings and click Control Panel 2 Double c...

Страница 111: ...language you prefer and click OK Next 4 Click the button to accept the license agreement and then click Next 5 Click Next Install 6 Click Finish and the BlueSoleil icon will appear on the desktop 7 Y...

Страница 112: ...ides from the Help Menu or press the F1 key in the IVT Cor poration BlueSoleil Main Window control panel Click the Help menu and select Contents and Index Look through Getting Started or select the ap...

Страница 113: ...ction status will then be displayed in the control panel 7 To disconnect click File from the IVT Corporation BlueSoleil Main Window and select Exit the Local Area Connection will then display Network...

Страница 114: ...n or Fn F12 key combination before clicking File Exit or the correct status will not be displayed 9 You can then use the Fn F12 key combination to turn off the Bluetooth module check the LED icon for...

Страница 115: ...nalization Win dows Color and Ap pearance Latest PC Camera Driver Information Check the CD and any accompanying insert pages for the latest updated information on the PC Camera driver that may overrid...

Страница 116: ...he hardware is turned off use the Fn F10 key combina tion to turn it on again Model A B Computers Only 8 You can use the application button to run the BisonCap application if you have installed the ho...

Страница 117: ...hone make sure that the Front Mic is not disabled 5 Double click Microphone Front Mic or select Properties from the right click menu 6 Click Levels tab and adjust the Microphone Front Mic slider to th...

Страница 118: ...Modules Options 7 14 PC Camera Module 7 Right click Figure 7 10 Audio Setup for PC Camera...

Страница 119: ...If you wish to you may go to the File menu and select Save Captured Video As choose a file name and location and then click Open you can view the file using the Windows Media Player Set Capture File...

Страница 120: ...in the BisonCap application is flickering you can try to adjust the setting in the Video Capture Filter options 1 Run the BisonCap program 2 Go to Options and scroll down to select Video Capture Filt...

Страница 121: ...ion to power on the camera 2 Press the application button once 3 The BisonCap application will run 4 Use the zoom keys to obtain the picture required 5 Press the application button for a second time y...

Страница 122: ...stalling the driver Fingerprint Reader Driver Installation 1 Insert the Device Drivers Utilities User s Manual CD ROM into the CD DVD drive 2 Click Install Vista Drivers button 3 Click 11 Install Fing...

Страница 123: ...the hard disk and click Finish 4 If you have not set a Windows password you will be prompted to do so note If you have not set a password Protector Suite QL cannot secure access to your computer 5 Cli...

Страница 124: ...nd then click Next 12 Click Finish 13 Click any of the headings under Learn more about to get more information on any topic 14 Click Close 15 Restart the computer 16 Right click the taskbar icon to br...

Страница 125: ...ee Help Manual on page 7 18 for further details 18 If you swipe your finger over the reader at any time you can access the Biomenu to lock the computer register websites open the Control Center and ac...

Страница 126: ...Modules Options 7 22 7...

Страница 127: ...es make sure you have followed the instructions carefully and observed the safety precautions in the preface If all else fails talk to your service representative You should also make a record of what...

Страница 128: ...nnections anywhere Power Savings Make sure that the system is not in Hibernate or Sleep mode by pressing the keys config ured in your Power Options see Power Plans on page 3 4 Power Saving States on p...

Страница 129: ...ms to run at times when you are not using your computer You can use those that are provided free with your OS or buy the more powerful dedicated programs to do so Write down your passwords and keep th...

Страница 130: ...w Viruses are often triggered from within e mail attachments so take care when opening any attached file You can configure most Anti Virus pro grams to check all e mail attachments Note You should als...

Страница 131: ...looking at the computer s manual but what about any new peripheral devices you have just purchased Many problems are caused by the installation of new hardware and or software Always refer to the doc...

Страница 132: ...ings The less you have to deal with then the easier the source of the problem may be found Example if your computer has many devices plugged into its ports and a number of programs running then it wil...

Страница 133: ...ing battery power too quickly The system is using too much power If your OS has a Power Options scheme see Power Plans on page 3 4 Power Schemes on page E 25 check its settings You may also be using a...

Страница 134: ...hed a safe temperature to do so Make sure you save your work when the battery LED is blinking orange and plug in the AC DC adapter The battery LED will change from blinking orange to orange when the b...

Страница 135: ...s connected turn it on The screen saver is activated Press any key or touch the TouchPad No image appears on the external monitor I have plugged in and powered on You haven t installed the video drive...

Страница 136: ...ces to the computer Note that the audio will not play through the computer s speakers You will need to listen to the audio source on the original device or split the audio signal through the notebook...

Страница 137: ...cator to see if the WLAN Bluetooth module is on or off see LED Indicators on page 1 9 If the LED indicator is off then press the Fn F11 WLAN or Fn F12 Bluetooth key combination s in order to enable th...

Страница 138: ...and then resume when the BisonCap application is still running Before putting the system into a power saving state close the BisonCap application If you resume from a power saving state and see the er...

Страница 139: ...ransient Multi Manger when the notebook lid S3 is closed TMM disconnects the LCD display from the OS and then adds the LCD display back when the lid is opened This may trigger TMM to restore an old di...

Страница 140: ...14 Screen Resolution Error 8 3 Double click Task Scheduler Library Microsoft Windows 4 Click MobilePC to open the control panel 5 Right click TMM and select Disable Figure 8 2 TMM Disable 6 Close all...

Страница 141: ...Ports Jacks A 1 A Appendix A Interface Ports Jacks Overview The following chapter will give a quick description of the interface ports jacks which allow your computer to communicate with external devi...

Страница 142: ...to get dual video or simultaneous display on the LCD and external monitor FPD Headphone Out Jack Headphones or speakers may be connected through this jack Note Set your system s volume to a reduced le...

Страница 143: ...mputer store S PDIF Out Jack This S PDIF Sony Philips Digital Interface Format Out Jack allows you to connect your DVD capable PC to a Dolby AC 3 compatible receiver for 5 1 or dts surround sound USB...

Страница 144: ...Interface Ports Jacks A 4 A...

Страница 145: ...LCD are outlined in Video Features on page 1 16 VIA Video Driver Installation Make sure you install the drivers in the order indicated in Table 4 1 on page 4 6 Insert the Device Drivers Utilities Use...

Страница 146: ...d the driver for your operating system Video Memory The system does not feature dedicated video memory but automatically and dynam ically allocates as much up to 256MB maximum system memory RAM as nee...

Страница 147: ...ns below Windows Vista 1 Attach your external display to the external monitor port and turn it on 2 If a New Display Detected window does not appear in Windows Vista go to the Windows Mobility Center...

Страница 148: ...ick Advanced Settings in the Display Settings control panel see Video Features on page 1 18 to display the additional tabs 3 Select S3Display tab 4 Click to put a tick in the tickbox under the CRT ico...

Страница 149: ...desktop on the Secondary display s Extended Desktop An Extended desktop allows the desktop to span the displays to act as a large work area thus creating a lot more screen area for display Each displa...

Страница 150: ...s and click Connect display 3 Click to select Show different parts of my desktop on each display extended 4 Click Right or Left under Extend your desktop 5 Click Apply OK Display Settings Extended Des...

Страница 151: ...anel see Video Features on page 1 18 3 Click the monitor icon e g and make sure you have checked Extend my Windows desktop onto this monitor and click Apply Figure B 4 Display Properties Extended Desk...

Страница 152: ...to the Control Panel in the Windows OS and double click the Programs and Features icon Programs Uninstall a program 3 Click to select the VIA Display Vista Driver and then click Uninstall and follow...

Страница 153: ...Drivers button 1 Click 1 Install Video Driver Yes 2 Click Next 3 Click the Yes I want to restart my computer now button and click Fin ish to restart the computer Resolution Error If you are experienci...

Страница 154: ...ick GeForce tab 4 Click Start the NVIDIA Control Panel to make any video adjustments OR 1 Click Start and click Control Panel or point to Settings and click Control Panel 2 Double click NVIDIA Control...

Страница 155: ...quick access to features such as display configuration 3D Set tings and Help menus etc Navigating the Control Panel Navigate through the control panels in much the same way as you would a web page Cl...

Страница 156: ...NVIDIA Video Driver Controls C 4 NVIDIA Control Panel C The Help menus provide index and search features and direct links to the NVIDIA website etc Figure C 3 Help Menus...

Страница 157: ...only used mobility settings and click Connect display 3 Click on any of the buttons to configure the displays to your preferences or click Display Settings in the New Display Detected window to access...

Страница 158: ...4 Choose the nView display mode you wish to use see page C 7 5 Select the displays you want to use if your display is not shown click My Display is not shown in the list and choose which display is t...

Страница 159: ...mode will drive multiple displays with the same content Dualview Mode Dualview Mode treats both connected displays as separate devices and they act as a virtual desktop resulting in a large workspace...

Страница 160: ...2 If a New Display Detected window does not appear in Windows Vista go to the Windows Mobility Center control panel Mobile PC Adjust commonly used mobility settings and click Connect display 3 Click t...

Страница 161: ...checked Extend the desktop onto this monitor and click Apply Display Settings Extended Desktop Use the control panel to drag the monitors to match the physical ar rangement you wish to use You can dr...

Страница 162: ...NVIDIA Video Driver Controls C 10 C...

Страница 163: ...Technology 2MB On die L2 Cache 667MHz FSB 1 66 1 83 GHz Intel Core Duo Processor 478 pin Micro FC PGA Package T2300 T2400 T2500 T2600 T2700 65nm 65 Nanometer Process Technology 2MB On die L2 Cache 667...

Страница 164: ...Technology 1MB On die L2 Cache 533MHz FSB 1 46 1 60 1 73 1 86 2 0 GHz Core Logic VIA VN896 VT8237A Chipset Memory Two 200 Pin SO DIMM Sockets Supporting DDRII DDR2 533 667 MHz 64 bit Wide DDRII DDR2 D...

Страница 165: ...Supports Dual Display and Ergonomic Refresh Rates up to 2045 1536 at 85Hz Supports Microsoft DirectX 10 0 Applications and Shader Model 4 0 128MB Using On Board DDRIII DDR3 Memory Security Security K...

Страница 166: ...in 1 Card Reader MS MS Pro SD Mini SD MMC RS MMC MS Duo Note MS Duo Mini SD RS MMC Cards require a PC adapter ExpressCard Slot One ExpressCard 34 54 Slot Communication AZALIA 56K Plug Play Fax Modem...

Страница 167: ...0 C 60 C Relative Humidity Operating 20 80 Non Operating 10 90 Dimensions Weight Models A B Model C 360mm w 267mm d 25 4 34mm h 2 6 kg With 6 Cell Battery 397mm w 280 5mm d 39mm h 2 98 kg 3 With 6 Cel...

Страница 168: ...Specifications D 6 D...

Страница 169: ...ntrol panel information driver in stallation etc for users of the Windows XP OS Model C Computers Note that Model C com puters do not support the audio record or cam era zoom hot keys func tions You m...

Страница 170: ...1 DVD Regions Changing DVD Regional Codes Go to the Control Panel and double click System Hardware tab click Device Manager then click the next to DVD CD ROM drives Double click on the DVD ROM device...

Страница 171: ...menu by right clicking the Start menu and selecting Properties from the menu In many instances throughout this manual you will see an instruction to open the Control Panel The Control Panel is access...

Страница 172: ...page E 39 you can configure the functions by double clicking the TouchPad driver icon on the taskbar You may then configure the TouchPad tapping buttons scrolling pointer motion and sensitivity optio...

Страница 173: ...program The PC Camera hot key buttons can be used to run the Bison Cap application to take still pictures and to zoom the camera in out see PC Cam era Hot Key Buttons on page E 52 if a PC Camera modul...

Страница 174: ...as the program is running the icon will appear in the taskbar If the program is not running you will need to restart the computer 1 Press a button or right click the icon in the taskbar 2 Select Setu...

Страница 175: ...in to the microphone in jack HD Audio Front Mic for the built in microphone from the Mixer device menu and click OK make sure there is a tick in the Microphone tick box 5 Click Recording button and c...

Страница 176: ...Windows XP Information E 8 Recording Audio E Figure E 5 Audio Setup for Recording Windows XP...

Страница 177: ...desktop this will bring up the VIA Audio Deck menu The vol ume may also be adjusted by means of the Fn F5 F6 key combination Sound Volume Adjustment How high the sound vol ume can be set depends on t...

Страница 178: ...age E 12 from pages E 12 to E 16 or NVIDIA Video Driver Controls on page E 17 from pages E 17 to E 21 1 Click Start point to Settings and click Control Panel or click Control Panel 2 Double click Disp...

Страница 179: ...mum system mem ory RAM as needed to the video system You can define the amount of system memory to be allocated from the BIOS see Frame Buffer Size Advanced Menu on page 5 8 The system returns whateve...

Страница 180: ...us utility will appear in the taskbar when the video driver is installed Click Right click the icon to bring up the menu below From this menu you will also be able to make display adjustments access t...

Страница 181: ...e menu for the individual control panels or access the menus from the Advanced tab in the Display Properties control panel Help Menus Right click on almost any item in the tabs to bring up the What s...

Страница 182: ...ol panel see Video Features on page E 10 to display the additional tabs 3 Select S 3Display tab 4 Click to put a tick in the tickbox under the CRT icon 5 Click Apply OK and allow the monitor time to r...

Страница 183: ...ays to act as a large work area thus creating a lot more screen area for display Each display device can be con figured independently for specific resolutions and refresh rates Use the Display Propert...

Страница 184: ...st the screen resolution color quality etc 5 Click Apply Yes to confirm any setting changes Display Settings Extended Desktop Use the control panel to drag the monitors to match the physical ar rangem...

Страница 185: ...1 Open the Display Properties see Video Features on page E 10 control panel 2 Click Advanced button 3 Click GeForce tab 4 Click Start the NVIDIA Control Panel click to select Standard or Advanced opti...

Страница 186: ...configuration appear ance mobile support and Help menus etc Navigating the Control Panel Navigate through the control panels in much the same way as you would a web page Click on the headings menus an...

Страница 187: ...al monitor port 3 A flat panel display connected to the external monitor port Configure the display modes see over for any attached display devices from the Display control panel Change Display Config...

Страница 188: ...dependently Dualview Mode Dualview Mode treats both connected displays as separate devices unlike Horizontal Vertical Span mode act ing as a virtual desktop resulting in a large workspace Horizontal V...

Страница 189: ...e you wish to use 5 Select the displays you want to use if your display is not shown click My Display is not shown in the list and choose which display is to be the primary display 6 Click Apply Yes t...

Страница 190: ...isk or you may use ei ther Stand by or Hibernate mode to conserve power throughout the system Advanced Configuration and Power Interface The ACPI interface provides the computer with enhanced power sa...

Страница 191: ...nnect the AC power cord to the AC DC adapter 3 Raise the lid LCD to a comfortable viewing angle 4 Press the power button to turn On Battery The battery allows you to use your computer while you are on...

Страница 192: ...s feature Shutdown Note that you should al ways shut your comput er down by choosing the Turn Off Computer command from the Start menu in Windows This will help prevent hard disk or system prob lems F...

Страница 193: ...er s hard disk motor to turn off if the hard disk drive has not been accessed for a specified period of time if the system reads or writes data the hard disk motor will be turned back on The schemes m...

Страница 194: ...erformance especially under DC battery power Choose the Home Office Desk scheme for maximum performance when the computer is powered from an AC power source Choose the Max Battery scheme bear in mind...

Страница 195: ...re you last left off what was on your desktop without reopening the application s and file s you last used You can use either method depending on your needs Stand by Mode vs Hibernate Mode If you want...

Страница 196: ...l of your information on a part of the HDD be fore it turns the system off Although it saves the most power it takes the longest time to return to full operation You can set your computer to automatic...

Страница 197: ...mode the LED will be off battery or orange AC DC adapter If you are in a power saving mode set to save power through individual components e g hard disk monitor the LED will remain green Sleep Button...

Страница 198: ...which dictate that the battery should only start to recharge when the computer has reached a safe temperature to do so Make sure you save your work when the battery LED is blinking orange and plug in...

Страница 199: ...the Power Options control panel and settings in the OS will help prolong the battery life if con figured appropriately Figure E 19 Power Options Alarm Power Meter Battery life may be shortened through...

Страница 200: ...ica tors on page 1 9 for information on the battery charge status and to Battery Information on page E 30 for more information on how to maintain and properly recharge the battery pack Conserving Batt...

Страница 201: ...ou notice any physical defects e g the battery is bent out of shape after being dropped or any unusual smells emanating from the notebook battery shut your computer down immediately and contact your s...

Страница 202: ...nclick the tickboxes see page E 31 and Schemes change all the settings to Never see page E 25 As the battery nears the end of its life save and close any critical files How do I fully charge the batte...

Страница 203: ...r Screen 1 1 Check the driver installation order from Table E E 2 all the drivers must be installed in this order which is the same as that listed in the Drivers Installer menu below 2 Click to select...

Страница 204: ...o Page E 38 X Drivers Video setup exe Modem Page E 38 X Drivers Modem ssetup exe Audio Page E 39 X Drivers Audio SETUP EXE LAN Page E 39 X Drivers LAN WinSetup exe CardReader Page E 39 X Drivers Cardr...

Страница 205: ...4 Double click the device you wish to update reinstall the driver for you may need to click 5 Look for the Update Driver button check the Driver tab and follow the on screen prompts Windows XP Servic...

Страница 206: ...set 1 Click 1 Install Chipset Driver Yes 2 Click Next 3 Click the button to accept the license and then click Next 4 Click Next Next Next 5 Click Finish to restart the computer Video VIA Model A 1 Cli...

Страница 207: ...rt the computer Hot Key Utility Model A B Computers 1 Click 8 Install Hotkey Utility Yes 2 Click Next Install 3 Click Finish Finish to restart the computer Hot Key Utility Model C Computers 1 Click 8...

Страница 208: ...r s Manual CD ROM into the CD DVD drive 2 Click Install WinXP Drivers 9 Install WLAN Driver Yes 3 Click Next 4 Click Finish to complete the installation 5 The operating system is the default setting f...

Страница 209: ...Module E 41 E Network Connection Use the Windows Net work Connections con trol panel to access available wireless net works Start Settings Network Connections or Start Connect To Show all Connections...

Страница 210: ...rivers v2 3 0 1 4 Choose the language you prefer and click OK 5 Click Next 6 Click the button to accept the license agreement and then click Next 7 Click Next Next Install 8 Click Finish 9 You can con...

Страница 211: ...ontents and In dex from the Help menu or press the F1 key in the IVT Corporation BlueSoleil Main Win dow control panel Click BlueSoleil User Guides in the Contents tab and click to select the appro pr...

Страница 212: ...icon in the notification area when connected box 4 Close the control panels and the icon for the Bluetooth connection will be displayed in the taskbar when connected see sidebar and overleaf Disconnec...

Страница 213: ...cted 8 To disconnect click File from the IVT Corporation BlueSoleil Main Window and select Exit the Local Area Connection will then display A network cable is unplugged 9 Do not use the close button o...

Страница 214: ...ttons on page E 52 Latest PC Camera Driver Information Check the CD and any accompanying insert pages for the latest updated information on the PC Camera driver that may override the information provi...

Страница 215: ...se the Fn F10 key combination to turn it on again Model A B Computers Only 7 You can use the application button to run the BisonCap application if you have installed the hot key driver see Hot Key Uti...

Страница 216: ...k HD Audio Front Mic for the built in microphone from the Mixer device menu and click OK make sure there is a tick in the Microphone tick box 5 Click Recording button and click OK 6 Boost the volume i...

Страница 217: ...Windows XP Information PC Camera Module E 49 E Figure E 27 Audio Setup Windows XP...

Страница 218: ...tured Video As choose a file name and location and then click Open you can view the file using the Windows Media Player Set Capture File In the BisonCap application you will only be asked to set the c...

Страница 219: ...een in the BisonCap application is flickering you can try to adjust the setting in the Video Capture Filter options 1 Run the BisonCap program 2 Go to Options and scroll down to select Video Capture F...

Страница 220: ...ination to power on the camera 2 Press the application button once 3 The BisonCap application will run 4 Use the zoom keys to obtain the picture required 5 Press the application button for a second ti...

Страница 221: ...g the driver Fingerprint Reader Driver Installation 1 Insert the Device Drivers Utilities User s Manual CD ROM into the CD DVD drive 2 Click Install WinXP Drivers 12 Install Fingerprint Utility Yes 3...

Страница 222: ...ssword Protector Suite QL cannot secure access to your computer 5 Click Next Next tick the Run interactive tutorial tickbox to run through the Fingerprint Tutorial 6 Click Next for each window of the...

Страница 223: ...ss the Help menu etc You can also run the Control Center etc from the Protector Suite QL item in the Programs All Programs menu 12 See Help Manual on page E 53 for further details 13 If you swipe your...

Страница 224: ...Windows XP Information E 56 E...

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