Symptom
Possible Cause(s)
Corrective Action
Little or no discharge
1. Casing not initially filled with water
1. Fill pump casing
2. Total head too high
2. Shorten suction lift and/or discharge head
3. Suction lift too high, or too long
3. Lower suction lift, install foot valve and prime,
or shorten length of suction line
4. Impeller
clogged
4. Clean
5. Hole or air leak in suction line
5. Repair or replace; do not use Teflon tape;
use pipe sealing compound
6. Foot valve too small
7. Match foot valve to piping or install one size
larger foot valve
7. Impeller
damaged
7. Replace
8. Foot valve or suction line
8. Submerge lower in water
not submerged deep enough in water
9. Insufficient inlet pressure or suction head
9. Increase inlet pressure by adding more water
source
to tank or increasing back pressure
10. Suction piping too small
10. Increase to pump inlet size or one size larger
11. Motor wired incorrectly
11. Check wiring diagram
12. Casing gasket leaking
12. Replace
13. Suction or discharge line valves closed
13. Open
Pump will not deliver water
1. No priming water in casing
1. Fill pump casing
or develop pressure
2. Mechanical seal is leaking
2. Replace (see Rotary Seal Replacement)
3. Leak in suction line
3. Repair or replace
4. Discharge line is closed and priming
4. Open
air has nowhere to go
5. Suction line (or valve) is closed
5. Open
6. Pump is down
6. Replace worn parts
7. Foot valve is leaking
7. Replace foot valve
8. Suction screen clogged
8. Clean or replace
Loss of suction
1. Air leak in suction line
1. Repair or replace
2. Suction lift too high
2. Lower suction lift, install foot valve and prime
3. Insufficient inlet pressure or suction head
3. Increase inlet pressure by adding more
water to tank or increasing back pressure
4. Clogged foot valve or strainer
4. Unclog
Pump vibrates and/or makes 1. Mounting plate or foundation not rigid enough
1. Reinforce
excessive noise
2. Foreign material in pump
2. Disassemble pump and clean
3. Impeller
damaged
3. Replace
4. Worn motor bearings
4. Replace
5. Suction lift too high
5. Lower suction lift, install foot valve and prime
Pump will not start or run
1. Improperly wired
1. Check wiring diagram on motor
2. Blown fuse or open circuit breaker
2. Replace fuse or close circuit breaker
3. Loose or broken wiring
3. Tighten connections and replace broken wiring
4. Stone or foreigh object lodged in impeller
4. Disassemble pump and remove object
5. Motor shorted out
5. Replace
6. Thermal overload has opened circuit
6. Allow unit to cool, restart after reason for
for overload has been determined
Pumps leaks at shaft
1. Worn mechanical seal
1. Replace (see Rotary Seal Replacement)
TROUBLESHOOTING CHART
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