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H0360700.D - EN - 2016-02
❺ Troubleshooti ng
• Before you contact your reseller, please carry out these few simple checks using the following
tables if a problem occurs.
•
If the problem conti nues contact your reseller.
•
: Acti ons reserved for a qualifi ed technician
5.1 I Device behaviour
The device does
not start heati ng
straight away
•
When the setpoint temperature is reached, the appliance stops heati ng: the water temperature
is higher than or equal to the setpoint temperature.
•
When the water fl ow rate is zero or is not enough, the appliance stops: check that the water is
circulati ng correctly in the exchanger and that the hydraulic connecti ons are correct.
•
It may be that the appliance has detected an operati ng fault (see § “5.2 I Error code display”).
•
If you have checked these points and the problem persists: contact your reseller.
The device is not
working
•
If there is no display, check the supply voltage and the F1 fuse and replace it if necessary
(see § “5.3 I Replacing the electrical box fuse (depending on the models)”).
•
When the setpoint temperature is reached, the appliance stops heati ng: the water temperature
is higher than or equal to the setpoint temperature.
•
When the water fl ow rate is zero or is not enough, the appliance stops: check that the water is
circulati ng correctly in the appliance.
•
It may be that the appliance has detected an operati ng fault (see § “5.2 I Error code display”).
The device is
working but
the water
temperature does
not increase
•
It may be that the appliance has detected an operati ng fault (see § “5.2 I Error code display”).
•
Check that the automati c fi lling valve is not stuck in open positi on; this will keep supplying cold
water into the pool and will prevent the temperature from rising.
•
There is too much heat loss as the air is cool. Install a heat insulated cover on your pool.
•
Check that the appliance is the right size for this pool and its environment.
The pool water
is hott er than
requested
•
The circulati ng pump is not operati ng correctly. Check that it stops when the setpoint
temperature is reached.
•
Another circulati ng pump is pushing on the primary circuit. In this case, provide a solenoid valve
on the output from the primary circuit managed by terminals 19-20 (see § “2.3.1 Connecti ng an
external command to supply the primary circuit”).
The device trips
the circuit breaker
•
Check that the circuit breaker is correctly dimensioned and that the cable secti on used
is
the right one (see § “1.2 I Technical specifi cati ons”).
•
The supply voltage is too low; contact your electricity supplier.
5.2 I Error code display
Regulator display
Possible causes
Soluti ons
Flashing
The regulati on sensor is out of service or
disconnected
Reconnect or change the sensor
EN
