17
❺ Troubleshooting
•
If a problem occurs, before you contact your retailer, please carry out these few simple checks
using the following tables
.
•
If the problem continues, contact your retailer.
5.1 I Appliance behaviour
The cleaner does not
move or moves slowly
•
Use the flow switch to control the flow rate (see §
2.4.4 Testing and adjusting the flow
rate)
.
•
Check that the bottom plug hole is closed.
•
Check that the diaphragm is not blocked and is not damaged or worn (see §
4.3 I
Maintaining the diaphragm
).
•
Clean the filter and empty the pump strainer (see §
4.1 I Cleaning the filter pump's
pre-filter
).
•
Make sure there is no air in the system. If the water level drops in the pump strainer
or if you notice too many air bubbles in the pump strainer or leaving the discharge
nozzles, there is air in the system. Check the connections between the hoses, tighten
all connections on the pump and check that the O-ring of the pump strainer is not
worn.
The cleaner's
movements do not cover
the entire surface area of
the pool
•
Use the flow switch to control the flow rate (see §
2.4.4 Testing and adjusting the flow
rate)
.
•
Reduce the flow rate to distance the cleaner from the walls.
•
Check that the discharge nozzles are facing downwards (see §
3.2 I Pool preparation
).
•
Check that the hose has not become tangled or coiled. Lay them out in the sun to
stretch them if necessary.
•
Check the position of the counterweights on the hose: 1 m from the cleaner.
•
Check that the motor rotates freely inside the body of the cleaner.
•
Check the length of the hose (see §
2.2 I Assembling the hose sections)
.
The cleaner does not
stay firmly on the pool
bottom
•
Check the position of the counterweights on the hose.
•
Test and increase the flow rate if necessary (see §
2.4.4 Testing and adjusting the flow
rate)
.
The cleaner gets stuck at
the steps
•
Use the flow switch to control the flow rate (see §
2.4.4 Testing and adjusting the flow
rate)
.
•
Check the hose length. Shorten if necessary (see §
2.2 I Assembling the hose sections)
.
•
Use the discharge nozzles to guide the cleaner.
•
Reposition the wheel deflector on the hose to provide better contact with the steps
and distance the cleaner.
The cleaner remains on
the walls or edges of the
pool.
•
Use the flow switch to guide you and reduce the flow rate by setting to position 2 (see
§
2.4.4 Testing and adjusting the flow rate)
.
•
Check the position of the counterweights on the hose: 1 m from the cleaner.
The cleaner does not
climb the walls (T5 Duo
only)
•
Use the flow switch to check that the flow rate corresponds to setting 3 (see §
2.4.4
Testing and adjusting the flow rate)
.
•
Check the position of the counterweights on the hose: 1 m from the cleaner.
The cleaner goes beyond
the water line (T5 Duo
only)
•
Reduce the flow rate.
EN
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