AID
WARRANTY
CONDITIONS
AID,
in
compliance
with
the
Customer
Protection
Law
(Ley
23/2003,
July
10th,
of
Warranty
in
the
Sale
of
Consumer
Goods,
BOE
no.
165,
11/07/2003),
offers
Direct
Warranty
to
Spain
and
Portugal
customers
for
all
our
brands’
products:
ZIPY,
MUSE,
NEW
ONE,
AC
‐
RAYAN,
TNB,
BARKAN,
BRASFORMA,
THE
COMPLEMENTS,
and
GO
BY
ZIPY,
under
the
following
conditions:
A
–
Our
products
have
a
two
year
warranty.
During
the
first
year
original
defects
that
may
be
detected
are
repaired.
In
those
cases
stipulated
by
law,
the
buyer
will
be
entitled
to
the
replacement
of
the
device
by
a
new
one,
provided
that
the
defects
are
not
due
to
the
negligence
or
exclusive
fault
of
the
buyer
in
handling
the
device.
During
the
second
year
the
buyer
will
need
to
prove
that
the
malfunctioning
of
the
device
is
due
to
a
manufacturing
defect.
In
both
cases
the
warranty
will
apply
provided
that:
1.
The
product
has
been
used
for
its
destined
purpose
alone.
2.
It
was
not
opened,
manipulated
or
altered
in
any
way
by
someone
other
than
the
Official
Technical
Service.
3.
It
has
not
undergone
shock,
flood,
overheating,
electric
overcharge
or
any
other
external
circumstance
that
may
constitute
a
possible
reason
of
INVALIDATING
the
warranty.
4.
The
product
will
be
returned
to
AID
in
proper
packaging
together
with
the
receipt
where
the
brand
and
type
of
product,
the
date
of
the
purchase,
the
name
and
address
of
the
shop
that
sold
it
and
the
reason
for
the
malfunctioning
should
be
clearly
stated.
Any
of
the
following
circumstances
invalidates
the
present
warranty:
1.
Breaking
the
ports,
the
screen
or
the
glass.
2.
Loss
of
liquid
from
the
screen.
3.
Wearing
out,
obvious
marks
of
incorrect
manipulation,
unappropiate
use,
ill
‐
treatment,
shock,
falls,
dirt,
and
so
on.
4.
The
data
contained
in
the
products
are
under
no
circumstances
covered
by
any
warranty
whatsoever,
nor
are
they
to
be
considered
during
the
physical
repairing
process
of
the
products.
AID
guarantees
absolute
confidentiality
of
the
data.
5.
AID
does
not
cover
the
incorrect
configuration
or
instalation
of
the
software
/
hardware
on
the
part
of
the
client,
neither
as
a
component
nor
as
a
peripheric,
included
prives
/
controllers
included.
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