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UC5 IM 1-6 April 2002
Troubleshooting UC5
Normally, your UC5 will function correctly with no user intervention.
If there is a problem use this section as a guide to solve it.
Problem:
The following message is printed when I try to print a
document: There was an error writing to LPT1: for the
printer... The printer is not ready. Make sure it is turned
on and on-line.
Try the following:
a) Check all physical cable connection and power.
b) Reset the UC5.
c) Check you are not trying to print to the UC5 across a
network. If this is the case see your windows documen-
tation on network printing.
d) Check the parallel port is set to “ECP” mode.
Problem:
Print jobs download to the UC5, but the Digital Dupli-
cator does not create a master.
Try the following:
a) Press the Digital Duplicator “on-line” key. Some Du-
plicators do not support Auto on-line functions. Check
that your Duplicators Auto on-line function has been
enabled. Check also that the last print run on the Digital
Duplicator has been completed.
b) Turn the Digital Duplicator off then on.
Problem:
Activity light on the UC5 is permanently on, but no
master is created.
Try the following:
Press the reset button on the U
C5.
Problem:
UC5 connected via optional network interface does not
respond.
Try the following:
a) Reset the network interface.
b) Check connections to the network interface.
c) Make sure that the configuration for the network in-
terface port is referencing the correct network interface.
Содержание UC5
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