8
Installation instructions & user manual
9120-34379 v1.20 Okt 2022 - ZIP DCX Next
Technical support
Tel: 0345 6 005 005 email: [email protected] www.zipwater.co.uk
This instantaneous water heater was manufactured conscientiously and checked sev-
eral times before delivery . Should malfunctions nevertheless occur, it is usually only
due to a bagatelle . First attempt to switch the house fuses off and on again in order to
reset the electronics . Next, try to remedy the problem with reference to the following
table . In doing so, you will avoid unnecessary expense of customer service assistance .
4. Trouble-shooting and service
5. Product data sheet in accordance with EU regulation - 812/2013 814/2013
a
b
c
d
e
f
h
i
b.1
b.2
η
WH
AEC
°C
L
WA
%
kWh
dB(A)
Zip Inline
DCX Next 5E-270P-3B
S
A
39
471
55
15
Explanations
a
Brand name or trademark
b.1
Model
b.2
Type
c
Specified load profile
d
Energy-efficiency class
e
Energy-efficiency
f
Annual power consumption
g
Additional load profile, the appropriate energy-efficiency and the annual power consumption, if applicable
h
Temperature setting for the temperature controller
i
Sound power level, internal
Additional notes
All specific precautions for assembly, installation, maintenance and use are described in the operating and installa-
tion instructions .
All data in this product data sheet are determined by applying the specifications of the relevant European direc-
tives . Differences to other product information listed elsewhere may result in different test conditions .
The power consumption was determined in compliance with standardized measurement method based on EU
guidelines . The real energy consumption is pending on individual requirements .
DCX Next
Problem
Cause
Solution
Water stays cold, tempera-
ture LED does not light up
Master fuse tripped
Renew or activate fuse
Safety pressure cut-out
tripped
Contact customer service
Water stays cold, tempera-
ture LED does light up
Safety thermal cut-out
tripped
Contact customer service
Water stays cold, all LEDs
flash
Internal error
Contact customer service
Water heats up, all LEDs flash
with exception of the tem-
perature indication
Appliance detected an error Contact customer service
Flow rate of hot water too
weak
Outlet fitting dirty or calci-
fied
Clean shower head, jet regulator
or sieves
Fine filter dirty or calcified
Let clean fine filter by customer
service
Temperature indication LED
flashes
Power limit reached
Decrease the warm water flow at
the tap
Selected temperature is not
reached
Cold water has been added
via the tap
Tap hot water only; set tempera-
ture, check outlet temperature
Sensor key does not respond
correctly or only sporadically
Display is wet
Dry display by wiping it with a soft
cloth
• Repairs should only be carried out by
competent persons familiar with elec-
tric instantaneous water heaters .
• All service work should be performed
by an authorized Zip service engineer
– for details of the full range of ser-
vices available call Zip on 0345 6 005
005 .
• When calling for service, please always
specify the appliance model and serial
number .
