ZF Euro Alpi Vezzana, Руководство по эксплуатации и обслуживанию

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The warranty covers possible spare parts and the necessary labour for their substitution (with the exception
of products installed outside the Italian territory).
In case of products installed outside the Italian territory only the Italian warranty is valid, therefore the local
importers or distributors are not obliged to recognize warranty interventions on what has not been
purchased through them. In these cases, the spare parts will be sent directly from our headquarter and the
replacement and maintenance costs will be debited to the customer by the area technicians.
The ZF s.r.l. company is not responsible for possible damages caused, directly or indirectly, to people,
things, animals due to a total or partial failure to comply with the rules contained in the use and
maintenance manual supplied with the stove.
Limited warranty
Electric and electronic components, fans, motors and motherboard are not included in the warranty. The
warranty covers these components for 12 months from the date of purchase.
Warranty exclusion
All components of the stove likely to wear out are excluded from the warranty and they are:
Gaskets
Ceramic/tempered glass Upholstery and grills
Varnished details Chromate/gilded Satinized
Majolica Handles Electric cables
Vermiculite Refractory material Brazier
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Chromatic variations, crackles and slight dimensional differences of the parts in majolica are not
contestable as they are all physical features of the materials not attributable to the manufacturing
process
-
The details of the installation for the production of sanitary water not furnished by ZF s.r.l. (for water
products)
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Finally, all interventions carried out by qualified technicians aimed at the adjustment and setting of
the product due to the type of combustible used or the typology of installation requested by the
customer are excluded from the warranty
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In case of replacement of faulty components under warranty, any warranty extension won’t be
provided. Any type of reimbursement for the rest period of the machine won’t be provided
-
The warranty is valid only for the buyer and cannot be transferred to a third-party
Warranty interventions
The request for intervention must be submitted to the dealer within 2(two) months from the detection of
the damage; the warranty intervention, according to the law, provides for the reparation of the product
without any charge to the customer.