Refasten the cuff and then
measure again.
This section includes a list of error messages and frequently asked questions for
problems you may encounter with your blood pressure monitor. If the product is not
operating as you think it should, check here before arranging for servicing.
PROBLEM SYMPTOM CHECK THIS
REMEDY
No power
Low
batteries
Error
message
Display is dim or
will not light up.
Batteries are exhausted.
Replace with new batteries
Insert the batteries correctly
Replace with new batteries
Batteries are inserted
incorrectly.
Show on
the display Batteries are low.
E 01 shows
E 02 shows
E 03 shows
Relax for a moment and then measure
again.
The measurement process
does not detect the pulse
signal.
Loosen the clothing on the arm and then
measure again.
The monitor detected motion,
while measuring.
E 04 shows
Relax for a moment and then measure again.
E 12 shows
PROBLEM SYMPTOM CHECK THIS
REMEDY
Error
message
EExx,shows on
the display.
A calibration error occurred.
Retake the measurement.If the problem
persists,contact the retailer or our customer
service department for further assistance.
Refer to the warranty for contact information
and return instructions.
Warning
message
out shows
Out of measurement
range
Relax for a moment. Refasten the cuff and
thenmeasure again. If the problem persists,
contact your physician.
(XX can be some digital
symbol,such as 01,02,etc.,
if this similarsituation appear,
all belong to calibration error.)
Data communication
has failed
Make sure that phone’s Bluetooth is on or
within the distance range
The cuff is not secure or
very tight.
Can't calculate blood pressure
TROUBLESHOOTING
TROUBLESHOOTING
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