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5

Notes on Remote Programming:

1)  Some answering machines respond to the star (

*

) key by hanging up on the caller, fast forwarding the tape, or other

unwanted actions. You can use "

#

" instead of "

*

", or in any combination with "

*

" to disable the unit from notifying you.

For example, you can use "

##

" ,  "

*#

" , or  "

#*

" . These two keys are interchangeable only when you access remote

programming and disable the unit from notifying. For more on disabling the unit from notifying, please refer to page 3.

2)

Once in the remote programming mode, any device connected to the output port on the unit will be disconnected. This
feature protects a device, such as an answering machine, from being affected by the touch tones intended to program the
Always-in-Touch. If you do have an answering machine connected to the phone line, you may want to connect it to the
output jack on the Always-in-Touch to protect it from inadvertent remote programming.

3)

Even though more than one option can be set during the remote programming, once the 

88**

 option has been entered the

unit will immediately hang up and notify your pager.

PAGER DISPLAY CODES

All information displayed on your pager is formatted for a 12 digit screen. All numbers longer than 12 digits will spill over to
the next screen. Inbound calls will show the phone number and the call duration. Outbound calls will show the phone number,
call duration, and a trailing "

0

" to signify an outbound call. Note that on outbound calls, the leading 

0

 or 

1

 that is dialed for a

long distance call before an area code and phone number will not be displayed on your pager.

Call duration is measured in seconds and can be as long as 

9999

 seconds long (2 hours, 46 minutes, 39 seconds). Call duration

always will be display as least 2 digits on your pager. If the duration of the call is more than 

99

 seconds, it will be displayed

as a 3 or 4 digit number.

xxx-xxxxxxx-nn..

Phone number of caller, call lasted 

nn..

 seconds.

xxx-xxxx-nn..-0

Local outbound call, phone number dialed, call lasted 

nn..

 seconds.

xxx-xxxxxxx-nn..-0

Long distance outbound call, number dialed lasted 

nn..

 seconds.

0000-nn..

Out of area caller with call lasting 

nn..

 seconds.

5555-nn..

Private caller. (A caller who blocks their Caller ID number from being transmitted to the party called.)

9999-nn..

No phone number collected by unit. Either a bad number or no number transmitted by the Caller ID service; or if
not using Caller ID service, no number entered by caller (using option 

61**

).

911-nn..

911 emergency number dialed, call lasted 

nn..

 seconds.

77

Someone has "quick paged" you from where the unit is located. For more information on the "Quick Page"
feature, please refer to page 3.

WHAT IF I DON'T HAVE CALLER ID?

Always-in-Touch is designed to be used with or without Caller ID. If no Caller ID service is available, set option 

61**

 on

your unit, and simply have your answering machine prompt the caller to enter their phone number with a touch-tone phone.
They can enter their number anytime during the connection and do not need to follow the number with a pound sign (

#

).

Always-in-Touch will operate normally, delivering the number to your pager.

An example of an answering machine message if no Caller ID is available would be:

"Please leave your name, number and a brief message after the tone. If you enter your telephone number from a
touch-tone phone, I will be paged and return your call immediately."

Содержание Always n Touch

Страница 1: ......

Страница 2: ...ys in Touch unit connects to your phone line and monitors all outgoing and incoming calls The phone number dialed on outgoing calls and the phone number of the caller on inbound calls is captured along with the duration of each call Depending on which options you have selected the information for each call can be sent to your pager For outbound calls the unit stores the phone number dialed and dur...

Страница 3: ...g with your regular alphanumeric telephone number you must be assigned a numeric pager telephone number If you do not have a standard numeric pager phone number contact your pager service and request one This phone number will be in addition to your regular alphanumeric pager number and should not cost extra If you are using a nationwide satellite paging service be sure to refer to page 6 for more...

Страница 4: ... point or any other time you may want to use the 88 option to double check which options are selected on your unit 88 will send the unit s present settings to your pager LIST OF OPTIONS 20 Turn Always in Touch notification on 21 Turn Always in Touch notification off 30 Do not notify pager on calls originating from this location outbound calls 31 Notify pager on all outbound calls made 32 Notify pa...

Страница 5: ... hang up 4 In order for Always in Touch to page you the call cannot be answered before the nth ring 5 The 88 option will now display 9n on your pager instead of 90 NOTE To turn ring counter off factory default press 9100 Example If your answering machine answers on the 4th ring You would key in 9104 When the phone is answered before the 4th ring the Always in Touch will not notify 88 sends 2030405...

Страница 6: ... Call duration is measured in seconds and can be as long as 9999 seconds long 2 hours 46 minutes 39 seconds Call duration always will be display as least 2 digits on your pager If the duration of the call is more than 99 seconds it will be displayed as a 3 or 4 digit number xxx xxxxxxx nn Phone number of caller call lasted nn seconds xxx xxxx nn 0 Local outbound call phone number dialed call laste...

Страница 7: ...for that call only To disable Always in Touch just dial the star key twice anytime after the call is answered NOTE Some answering machines respond to the star key by hanging up on the caller fast forwarding the tape or other unwanted actions You can use instead of or in any combination with to disable the unit from notifying you For example you can use or These two keys are interchangeable only wh...

Страница 8: ... but an live phone line has not been connected 2 Continuously when the unit has power and a live phone line is connected 3 When the unit receives a touch tone digit 4 When the unit hears the line ringing 5 Momentarily when the unit detects Caller ID data between the first and second ring The LED on the front of the unit will flash 1 When the unit is waiting before it goes off hook to notify the pa...

Страница 9: ...ephone lines are noisy If the unit still does not deliver the call information try using the one of the two other 55 options The unit uses a mathematical algorithm to help it determine the state of the phone call This is known as Call Progression In normal situations the unit knows whether the line is busy ringing answered etc But if there is something unusual about the signals on the line the pag...

Страница 10: ...se the simple flow chart on the following page to quickly diagnose problems that you may be experiencing with the basic operation of your unit This section covers standard connections and fundamental operation of the unit If other problems occur answers to more specific problems are listed in the next two sections Below are definitions of terms used in the Troubleshooting sections Light Red LED li...

Страница 11: ...rectly but does not deliver the call information before the paging service times out Therefore the pager is not notified You can easily determine whether this is the problem by using 88 and the listen in procedure on page 9 In most cases the cause of this problem is a noisy telephone connection with the paging service Try using the extended option 5522 Setting this option will instruct the unit to...

Страница 12: ...to the unit your entry would be similar to 1 800 759 7243 5555 The 1 800 is the Skypage number instructs the unit to pause for 6 seconds 2 seconds per to allow for ringing and answer 5555 represents your pin number tells the unit to actually dial a after the pin number the last is another 2 second pause and instructs the unit to accept this entire string as your pager number A maximum of 29 charac...

Страница 13: ...If toll saver is set on answering machine turn off 8 Unit will not notify when connected behind a FAX Modem switch or Barge in protector The unit may not recognized an On Hook condition when connected behind these devices Connect AIT in front of these type of devices Also if possible set switch to answer on 2 rings In many cases the ring counter option page 3 is an alternative solution to configur...

Страница 14: ...ke changes in its technical operation and procedures that may affect the operation of this device The telephone company is required to give adequate notice of such changes This product should not be connected to coin operated or party line systems WARRANTY INFORMATION Zeus Phonstuff will repair this product with new or rebuilt parts free of charge when returned postage prepaid to the Zeus Phonstuf...

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