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machine.
Some answering machines require the user to input "*" and "#" for remote retrieval of messages. By doing this, the user may
inadvertently put the AIT into the remote programming mode and change the options previously set.
The 71** option instructs the unit to ignore all codes except the first two "*" or "#" combinations. (Remember "**", "##",
"*#", or "#*" disables the unit from paging on that call).
To clear the 71** option enter either
70**
or
99**
. Note that not only will
99**
clear all extended options, but also all
standard options that have been set and the pager number.
TROUBLESHOOTING
Although, the Always-in-Touch unit is designed to work with a wide variety of telephone configurations, it is difficult to
anticipate every possible type of connection. Therefore, it may be necessary for you to alter your particular telephone
configuration to take advantage of all features. Section 1 will help you solve Basic configuration problems that arise most
often.
Because the unit must work with hundreds of different types of paging services, it can not always automatically adjust to the
specific nuances of every service. If you are having pager notification problems, Section 2 will help you determine the
probable cause and correct solution.
Section 1 - Basic Telephone Configuration Problems
Please use the simple flow chart on the following page to quickly diagnose problems that you may be experiencing with the
basic operation of your unit. This section covers standard connections and fundamental operation of the unit.
If other problems occur, answers to more specific problems are listed in the next two sections.
Below are definitions of terms used in the Troubleshooting sections:
Light
-Red LED light on front of unit.
Off Hook
-Handset lifted or speaker-phone on.
On Hook
-Handset in cradle or speaker-phone off.
Error Tone -2 sustained low-pitched tones followed by a quick tone
Acknowledgement Tone - 6 quick high-pitched tones
Section 2 - Pager Notification Problems
This section deals with typical problems of pager notification. At this point, it is assumed that the unit: is connected to power,
is connected to a "live" telephone line, detects On-Hook, detects Off-Hook, recognizes touch-tone input, and has a pager
number stored in memory. If you are not sure that all the above are true, please refer to Section 1, Troubleshooting, page 9.
The unit performs three basic operations in order to notify your pager. The unit must:
(1) Collect the call data
(2) Dial your pager service
(3) Deliver the data properly to your service
Please keep these three basic operations in mind while you troubleshoot your pager notification problems.
"Listen-in" Procedures
One simple way of diagnosing notification problems is to "listen in" on the telephone line while the unit is dialing the pager
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