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1 1

delivering stars (

*

) between groups of information. (For example, first the area code is sent, then a star, the phone

number, another star, and finally the call duration). Most paging companies accept a star and display it as a dash (

-

) on

your pager. Whereas, a star sent to other services will adversely affect pager notification. Try using the 41** option
(page 3).

Connect AIT to line before any FAX/MODEM type switch and set switch to answer on 2 rings.

4)

Your pager is notified properly on all but "Out-of-Area" calls.

Chances are your pager service has voice mail options or other options that you can access by dialing a "

0

" immediately

as the paging company answers. If this is the case, then use the extended option "

1122**

". This option instructs the unit

to deliver "

2222

" instead of "

0000

" when notifying on Out-of-Area calls.

5)

You are using a paging service that requires entering a pin number and/or a menu selection.

Set option 

41**

. The pager number you enter into the unit will need to include the phone number of the paging service,

your pin number, and the number of any menu selection may need to be chosen. Also, the appropriate number of 2
second delays (

#

 sign) may have to be inserted between the between the phone number, pin numbers, and

menu selection. Furthermore, an actual "

#

" may need to be dialed by the unit for termination of a pin number. To instruct

the unit to dial a "

#

", use "

*#

" in the pager number string.

For Example, if you are a Skypage

TM

 service subscriber, to program your pager number into the unit, your entry would

be similar to:

1 800 759 7243 ### 5555 *# # **

The "

1 800

..." is the Skypage number; "

###

" instructs the unit to pause for 6 seconds (2 seconds per "

#

") to allow for

ringing and answer; "

5555

" represents your pin number; "

*#

" tells the unit to actually dial a "

#

" after the pin number; the

last "

#

" is another 2 second pause; and "

**

" instructs the unit to accept this entire string as your pager number. A

maximum of 29 characters can be accepted as a pager number.

NOTE: You may want to "listen in" when the unit is delivering a page in order to determine the

appropriate number of delays. Please refer to the beginning of this section, page 9, for more information on
"listening in".

6)

The unit always notify your pager with "

9999

" even though you have Caller ID service on your telephone line.

Some telephone devices do not pass the Caller ID signal. Examples are: some modems, all distinctive ring routing
devices, and all fax/modem/phone line sharing devices. Be sure to connect the unit to the telephone line "in front" of
these type of devices so that it can collect the Caller ID information.

A large percentage of Caller ID related problems are simply due to the fact that Caller ID service has not been put on
your line by the local telephone company. In many cases, they have processed the your order, but have never
programmed your line for Caller ID.

There is at least 3 ways to determine if Caller ID service is active on your line

(a) Watch the light on the front of the unit during an inbound call. The light will go on during the entire first ring. Then,

only if you have Caller ID, will it come on again momentarily between the first and second rings. This will mean the
unit detected the Caller ID signal.

Содержание Always n Touch

Страница 1: ......

Страница 2: ...ys in Touch unit connects to your phone line and monitors all outgoing and incoming calls The phone number dialed on outgoing calls and the phone number of the caller on inbound calls is captured along with the duration of each call Depending on which options you have selected the information for each call can be sent to your pager For outbound calls the unit stores the phone number dialed and dur...

Страница 3: ...g with your regular alphanumeric telephone number you must be assigned a numeric pager telephone number If you do not have a standard numeric pager phone number contact your pager service and request one This phone number will be in addition to your regular alphanumeric pager number and should not cost extra If you are using a nationwide satellite paging service be sure to refer to page 6 for more...

Страница 4: ... point or any other time you may want to use the 88 option to double check which options are selected on your unit 88 will send the unit s present settings to your pager LIST OF OPTIONS 20 Turn Always in Touch notification on 21 Turn Always in Touch notification off 30 Do not notify pager on calls originating from this location outbound calls 31 Notify pager on all outbound calls made 32 Notify pa...

Страница 5: ... hang up 4 In order for Always in Touch to page you the call cannot be answered before the nth ring 5 The 88 option will now display 9n on your pager instead of 90 NOTE To turn ring counter off factory default press 9100 Example If your answering machine answers on the 4th ring You would key in 9104 When the phone is answered before the 4th ring the Always in Touch will not notify 88 sends 2030405...

Страница 6: ... Call duration is measured in seconds and can be as long as 9999 seconds long 2 hours 46 minutes 39 seconds Call duration always will be display as least 2 digits on your pager If the duration of the call is more than 99 seconds it will be displayed as a 3 or 4 digit number xxx xxxxxxx nn Phone number of caller call lasted nn seconds xxx xxxx nn 0 Local outbound call phone number dialed call laste...

Страница 7: ...for that call only To disable Always in Touch just dial the star key twice anytime after the call is answered NOTE Some answering machines respond to the star key by hanging up on the caller fast forwarding the tape or other unwanted actions You can use instead of or in any combination with to disable the unit from notifying you For example you can use or These two keys are interchangeable only wh...

Страница 8: ... but an live phone line has not been connected 2 Continuously when the unit has power and a live phone line is connected 3 When the unit receives a touch tone digit 4 When the unit hears the line ringing 5 Momentarily when the unit detects Caller ID data between the first and second ring The LED on the front of the unit will flash 1 When the unit is waiting before it goes off hook to notify the pa...

Страница 9: ...ephone lines are noisy If the unit still does not deliver the call information try using the one of the two other 55 options The unit uses a mathematical algorithm to help it determine the state of the phone call This is known as Call Progression In normal situations the unit knows whether the line is busy ringing answered etc But if there is something unusual about the signals on the line the pag...

Страница 10: ...se the simple flow chart on the following page to quickly diagnose problems that you may be experiencing with the basic operation of your unit This section covers standard connections and fundamental operation of the unit If other problems occur answers to more specific problems are listed in the next two sections Below are definitions of terms used in the Troubleshooting sections Light Red LED li...

Страница 11: ...rectly but does not deliver the call information before the paging service times out Therefore the pager is not notified You can easily determine whether this is the problem by using 88 and the listen in procedure on page 9 In most cases the cause of this problem is a noisy telephone connection with the paging service Try using the extended option 5522 Setting this option will instruct the unit to...

Страница 12: ...to the unit your entry would be similar to 1 800 759 7243 5555 The 1 800 is the Skypage number instructs the unit to pause for 6 seconds 2 seconds per to allow for ringing and answer 5555 represents your pin number tells the unit to actually dial a after the pin number the last is another 2 second pause and instructs the unit to accept this entire string as your pager number A maximum of 29 charac...

Страница 13: ...If toll saver is set on answering machine turn off 8 Unit will not notify when connected behind a FAX Modem switch or Barge in protector The unit may not recognized an On Hook condition when connected behind these devices Connect AIT in front of these type of devices Also if possible set switch to answer on 2 rings In many cases the ring counter option page 3 is an alternative solution to configur...

Страница 14: ...ke changes in its technical operation and procedures that may affect the operation of this device The telephone company is required to give adequate notice of such changes This product should not be connected to coin operated or party line systems WARRANTY INFORMATION Zeus Phonstuff will repair this product with new or rebuilt parts free of charge when returned postage prepaid to the Zeus Phonstuf...

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