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Feature Set Reference
172
025-9368H
Supervisor User
The
Supervisor user
is a very powerful feature, and some understanding of it operation is required
prior to implementation.
When a user is programmed as the
Supervisor user
, that user (radio) has some advantages over the
other users. He can answer any call and disconnect any call. This gives the
Supervisor user
the
ability to control the conversation of any call on the system. The main purpose for this is to prevent
or stop abuse on the system. The
Supervisor user
can also jump into any conversation in process. If
the supervisor's sub-audible tone/code is decoded, the audio path will be opened. If it is a mobile to
mobile call, the originating mobile's tone/code will be encoded while the supervisor's tone/code is
being decoded.
Another aspect of the conversation that the
Supervisor user
can defeat is privacy tone. If a call in
process has privacy tone enabled, all the supervisor has to do is key up on his sub-audible tone/code.
The Model 748 will turn off the privacy tone and force the call to full-duplex. This allows the
supervisor to monitor both sides of the conversation. This is only in affect for the duration of the call
in process.
As you can see the
Supervisor user
can gain control of a conversation at any time. It also requires
some thought in how to program up the interconnect user designated as the supervisor. There are
some general rules that need to be followed to avoid undesired operation.
Supervisor user
must have a multi-digit Access ANI
Supervisor user
must use “ANI” to answer
Supervisor user
must have a sub-audible tone/code unique to him
The
Supervisor user
must be a unique radio ID (for answer and sub-audible) to the Model 748 to
prevent other radios on the system to be mistaken for the supervisor.
How to program it:
Access the Model 748 through your direct connected PC or terminal, or remotely from your PC
connected to a modem via the Model 748's internal modem.
Once connected to the Model 748 and the Main Menu is on the screen, type “1” and press
ENTER
,
the Interconnect Menu is displayed. Type “1” and press
ENTER
, the Mobile System Menu will be
displayed. Select the item for
Supervisor user
and press
ENTER
. The current setting for the
Supervisor user
will appear along with a message to enter the new value and the range of values you
may enter. Enter the new user number and press
ENTER
when you have finished.
The default setting for
Supervisor user
is “None” or 0.
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