Feature Set Reference
025-9368H
107
Call Detail Logging
When the Call Detail Option (950-9587) has been installed, the Model 748 will log or record SMDR
(Station Message Detail Record) information on interconnect calls. This record includes time/date of
call, duration, user number and ANI against whom the call is billed, telephone number dialed and
call completion status. The Model 748 will also log errors such as invalid user number overdialed or
toll restriction invoked on telephone number dialed.
The Call Detail Option has the ability to store internally up to 4000 SMDR records for later
download or retrieval. Once the storage capacity has been reached, additional records are no longer
stored internally. To help maximize the value of data that is stored internally, the Model 748 allows
you to control or filter out which records are stored. All calls are always logged out the local RS-232
port in real time.
Call detail logging
lets you select what type of calls are stored internally for any individual user.
Choices are “All” (default) stores all calls; “Toll” stores only toll calls as determined by the Toll
restrict plan in effect; “None” turns off storage of all calls placed by this user; “Time” stores only
calls which exceed the programmed
Minimum call duration
.
How to program it:
Access the Model 748 through your direct connected PC or terminal, or remotely from your PC
connected to a modem via the Model 748's internal modem.
Once connected to the Model 748 and the Main Menu is on the screen, type “1” and press
ENTER
,
and the Interconnect Menu will appear. Type “3” and press
ENTER
, the User Menu will be
displayed using the currently selected user's data. Select the User number you wish to program (see
“User Range” later in this section). Select the item number for
Call detail logging
and press
ENTER
.
The currently selected mode or state will be shown along with a message instructing you to press the
space bar to change the mode or state, and to press
ENTER
to accept the current mode or state. Each
time the space bar is pressed, the mode or state changes. Once the mode or state you desire is
displayed, press
ENTER
to accept it. Note that if you accidentally pass the mode or state you want,
keep pressing the space bar and the Model 748 will wrap around (when the last choice is displayed,
it will return to the first one).
The default setting of
Call detail logging
for all users is to log “All” calls.
Call detail logging
is supported by block or range programming. See “User Range” later in this
section for details.
At the system level you can set Log errors in Call detail records to “Enabled” to store all call
attempts. This is useful in troubleshooting problems. To conserve internal storage space, set it to
“Disabled”. This feature can be found in the Accounting Menu. See “Log errors in Call Detail
Records” later in this section.
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