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Warranty Card
TERMS & CONDITIONS OF WARRANTY
Please preserve this warranty card and ensure that this is duly stamped and signed by the company official. Zero B
Sapphire / Emerald (therein referred to as the product) is warranted throughout India only by Ion Exchange (India) Limited (herein
referred to as the company) as per the conditions printed below :
• The product is warranted against any manufacturing defect arising out of any faulty or defective material or workmanship for a period
of 12 months from the date of installation
• The Company's responsibility under this warranty will confine to the first purchaser only, and will not apply or extend to any
subsequent sale of the product by the customer
• The Company's liability under this warranty shall remain valid if, and only if the product is duly installed by the Company at the address
specified in the invoice or where the installation is at a place other than specified in the invoice, such installation is undertaken with the
consent of and by the Company
• The customer shall notify the Company in writing promptly, of any defects noticed and shall give the Company adequate time to
inspect, test and rectify them for which the customer will deposit the product if so required by the Company, to the Company office /
service center along with the warranty and proof of purchase
• The Company's responsibility will be either to repair the defective components or exclude defects occurring because of abuse or
faulty maintenance. Repairs of goods or parts by others and consumable components are not covered by this warranty
• The Company will be entitled to retain any defective part replaced under warranty
• The consumer will have no claim under this warranty in respect of death/injury to any person or loss/damage to any property caused
as a result of equipment failure, breakdown or accident on utilization of goods not in accordance with the instructions in this user
manual or any other circumstances beyond the control of the Company. Any dispute arising out of this warranty will be settled in the
courts at Mumbai only
• To avail the benefits of free service customer’s needs to register their details to Zero B Customer Care No. 022 2788 1234 or e-mail to
[email protected] within 1 month from the date of purchase of the product. Invoice no.; date of purchase; customer’s name;
address; telephone no. e-mail ID
• Zero B reserves the right to make design and product changes, improve design or change specifications at any time without
contingent obligation to prospective buyers, or owners of products previously sold
• Zero B or its Authorised Service Provider cannot and will not to be held liable for any sickness or illness due to the usage of product
water supplied by Zero B
• Under no circumstances, the terms mentioned above are negotiable and no employee of Zero B or its Authorised Service Provider
has the authority to supersede the terms mentioned above
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