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14
System Troubleshooting
Patient Tablet Error Messages
ERROR TITLE
ERROR MESSAGE
CAUSE / ACTIONS
Incorrect Date of Birth
Check the entered birth data and
try again�
Incorrect date of birth
•
Re-enter your date of birth
•
If error continues, contact your
Healthcare provider
Not Enough Data
Collected
Another XXX minutes are required
to complete the study� If you end
the study now, there may not be
enough data� Press continue to go
back to sleep�
At least 4 hours of sleep time is required
to complete a study night otherwise study
night may need to be repeated�
•
Press Continue to go back to sleep
Study Paused
Press resume when ready to
continue�
Your study has been paused by pressing the
Pause button on the Tablet or Recorder�
•
Press Resume when ready to continue
and go to sleep
Recorder Not
Connected
Confirm the recorder is within 3
feet of the tablet and press the
connect button on the Recorder�
If there is no flashing green light
on the recorder, charge it before
trying again�
Recorder is out of range of Tablet and/or
Recorder is not charged�
•
Confirm the Recorder is within 3 feet of
the Tablet, then press the Pair button on
the Recorder to re-pair
•
If there is no flashing green light on the
Recorder, charge the Recorder before
re-pairing
•
If error continues, contact your
Healthcare Provider
MP Not Connected
Confirm the MP is connected�
MP is disconnected from Recorder, not
connected properly or damaged�
•
Disconnect/Reconnect MP to Recorder
•
If error continues, stop the study and
contact your Healthcare Provider
Содержание MATRx Plus
Страница 1: ...Instructions for Patients ...