ZEP Pressure Washers, Руководство по обслуживанию

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3
Trouble Shooting
WARRANTY POLICY
All machines and parts are guaranteed to be free from defects in material or workmanship
under normal use and service for a period of 1 year after delivery from the factory. Any part
(other than the vendor items) that is determined to be warranty will be repaired or replaced
at
NO CHARGE
provided the warranty card is filled out in it’s entirety and the part is
sent back freight prepaid. Any replacement parts accepted as warranty will be returned to
you freight prepaid.
Our heating coil will carry a five year prorated warranty credit. The coil will be repaired or
replaced without charge for 2 years after delivery date from the factory for any defect in the
coil that was caused by workmanship or defective steel. After 2 years have expired, the
credit will be prorated as follows:
2 years – 3 years 75% Credit Allowed
3 years – 4 years 50% Credit Allowed
4 years – 5 years 25% Credit Allowed
After 5 years NO CREdIT ALLOWEd
Any parts supplied to us by other manufacturers will be subject to their guarantee and
warranty. Generators, motors, and engines are required by vendors to be repaired or
replaced by authorized warranty repair stations. We will assist you in locating warranty
stations around the country in cases where that is necessary. Select items carry 6 (six)
month warranty such as unloaders, trigger guns, etc.
This warranty covers the repair and replacement of defective parts only, and does not allow
for field labor charges for removal, installation, analysis, travel expense, or special freight
expenses incurred for replacement of parts.
Warranty does not apply to normal wear and tear including, but not limited to, freezing
damage, freight damage, damage caused by misuse or misapplication, chemical related
failures, contaminated filters and screens, moisture related fuel pump failures, stuck check
valves, pump packing or seals, nozzles or orifices, paint, hoses, and gauges.
Record Model Number and Serial Number
Always include them in Service Correspondence