Trouble Shooting
PROBLEM
POSSIBLE REASON
COUNTER MEASURE
Indicator light for
power supply not
working
•
The connector is not
connected properly
•
No power supply input
•
Indicator light is broken
•
Check the connector or
replace if broken
•
Check the circuitry (especially
whether there is power
supplying the input)
•
Replace the circuitry panel
Indicator light for
function is not
working
•
The heating indicator
light is broken
•
The circuit board or
components are broken
•
The temperature sensor
is broken
•
Replace the relevant control
panel
•
Replace the circuit board
•
Check if the connection is
tight
Infrared Heater not
heating up
•
The heater is broken
•
The wire connection has
loosened
•
The circuit board of the
relay is not working
•
Replace with a new heater of
the same specifications
•
Check the connection to make
sure they are all secure
•
Replace the circuit board
Odour coming
from sauna
Issue with the electrical
control board
•
The temperature has gone
over the high cut off range and
the power supply may need to
be replaced
•
Parts of the circuitry have
broken
Light bulb is not
working
•
Light bulb has burnt out
•
Light bulb wiring is loose
•
Problems with the
electrical control panel
•
Replace the light bulb
•
Replace the lamp holder
•
Repair or replace it
Sauna does not
power up
•
Power cord is unplugged
•
Outlet has no power
•
Power supply or circuit
panel is broken
•
Connect power correctly
•
Check outlet or circuit breaker
•
Replace the power supply or
related circuitry board
The temperature
display show “EP”
•
The connector of
temperature sensor is
loose or sensor damaged
•
Tighten the connector of
temperature sensor or change
to a new temperature sensor.
The temperature
display show “H”
•
The temperature inside
the sauna room is too high
•
Turn off the unit, and contact
the manufacture.
The speakers are
not working
The speaker is broken
Replace speaker with one of the
same specifications
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