TSM500i and TsmWeb User Guide (PCI HSM v3) (PR-D2-1037 Rev 1.1)
| Page 44
Zazoo Limited, Co. No 9265606 | Directors: Dr S C P Belamant (French),
Mr H G Kotze, Mr P M Belamant | Company Secretary: Ms C W van Straaten
www.zazooltd.com
4.15
Clear tamper
If the TSM500i is in a tampered state you will need to reset the tamper. This service requires both Crypto
Officers to login to the TSM500i HSM using the KCED.
i.e.
Access Control Mode
must
be
BL:TAMPERED_DUAL_
OFFICER
Before clearing the tamper, it is advisable to first ascertain the cause of the tamper. To do this, select the
TSM
Status
page from the side menu and observe what is reported under the headings
Active Tamper
and
Latched
Tamper
. If an
active
tamper is reported then it means that the tamper condition is still present and it will
not
be possible to clear this tamper. If a
latched
tamper is reported then it means that the tamper condition was
transitory and
can
be cleared. Make a note of the tamper type that is indicated.
On the
TSM Management
page click on
Tamper
tab. Click on
Clear tamper
to clear the tamper. Verify that
the RED LED turns off.
