1. disconnect the appliance from electricity
supply
2. remove all food
3. defrost and clean the appliance and all ac-
cessories
4. leave the door/doors open to prevent un-
pleasant smells.
Important!
If the cabinet will be kept on, ask
somebody to check it once in a while to prevent
the food inside from spoiling in case of a power
failure.
What to do if…
Warning!
Before troubleshooting,
disconnect the mains plug from the mains
socket.
Only a qualified electrician or competent
person must do the troubleshooting that is not
in this manual.
Important!
There are some sounds during
normal use (compressor, refrigerant
circulation).
Important!
The appliance operates
discontinuously, so the stopping of compressor
does not mean being no current. That is why
you must not touch the electrical parts of the
appliance before breaking the circuit.
Problem
Possible cause
Solution
The appliance is noisy
The appliance is not supported
properly
Check if the appliance stands stable
(all the four feet should be on the
floor)
The compressor operates
continually
The thermostatic control is set in-
correctly
Set a warmer temperature
Doors are not shut properly or do
not close tightly
Check if the doors close well and the
gaskets are undamaged and clean
The door has been opened too fre-
quently
Do not leave the door open longer
than necessary
Large quantities of food to be fro-
zen were put in at the same time
Wait some hours and then check the
temperature again
Food placed in the appliance was
too warm
Allow food to cool to room tempera-
ture before storing
The room temperature is too high.
Decrease the room temperature.
There is too much frost
and ice
Products are not wrapped properly
Wrap the products better
Doors are not shut properly or do
not close tightly
Check if the doors close well and the
gaskets are undamaged and clean
The Temperature regulator may be
set incorrectly
Set a warmer temperature
It is too warm in the freez-
er
Temperature regulator may be set
incorrectly
Set a lower temperature
The door does not close tightly or it
is not shut properly
Check if the door closes well and the
gasket is undamaged and clean
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