11. After-sales Service
Warranty instructions:
Our company is responsible for return, replacement and repair if
any quality problem not caused by human factors occurs to this
product within one week after the date of sale. Our company will
provide the free repairs if any quality problem not caused by human
factors occurs to this product within one year after the date of sale
under normal operation and storage conditions. For any quality
problem of this product after one year after the date of sale, the
user can send it to the company's after-sales service department,
office or dealer with an invoice and warranty card and our company
will repair the parts and components at a reasonable charge. If the
user fails to provide the invoice, the warranty period will be
extended by one month according to the company's batch number
or date of production. Foreign users may send the product to our
company for repair at their own expense.
Service life: 3 years (except for wearing parts).
The warranty period of important parts is as follows:
The following conditions are not covered by the warranty:
① Wearing parts: seat back cushion, tire, handrail and battery; ②
Faults caused by unauthorized demolition, repair and
transformation of this product; ③ Faults caused by accidental
drops during operation and transportation; ④ Damage caused by
improper use or other accidental and human factors; ⑤ Faults
caused by failing to comply with the correct operation methods in
the s e i n s t r u ctions; ⑥ Damage caused by unpredictable natural
No.
1
2
3
Parts
Frame
Controller
Motor
Warranty period
3 years
1 years
1 years
Note
If repairs are necessary, you can provide a circuit diagram, parts
list and data required for repair. If the circuit has any problems,
contact the manufacturer.
12. Supplementary Instructions
Frame
Plastic parts
Tire
Wiring harness
Switch
Screw
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Toxic and hazardous substances or elements
Part name
Lead and its
compounds
≤1000PPM
Mercury and its
compounds
≤1000PPM
Cadmium and
its compounds
≤100PPM
Hexavalent
chromium and its
compounds
≤1000PPM
Polybrominated
biphenyls
≤1000PPM
Polybrominated
diphenyl ethers
≤1000PPM
○：indicates that the contents of the toxic and hazardous substance in all homogeneous materials of the part
are below the limit specified in GB/T26575-2011.
*： indicates that the part may not be a product component.
Note: lead in steel material ≤3500PPM, lead in aluminum material ≤4000PPM, lead in copper material ≤4%; the
contents of all 6 toxic and hazardous substances in the packing material are ≤100PPM.
Name and content of toxic and hazardous substances or elements in the electric wheelchair
All right reserved: Jiangsu Yuyue Medical Equipment & Supply Co., Ltd.
disasters (such as fires, earthquakes and floods); ⑦ No warranty
card; ⑧ The product model recorded on the warranty card is
inconsistent or is modified.
The number is displayed on the cross bar of each electric
wheelchair.
Overload
protector*
Packing
materials
30
31
