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Limited Warranty
A. Limited Warranty
Yujin Robot Inc. warrants the product line of the iClebo Robotic Vacuum Cleaners (O5, Omega, Alpha, Arte, Pop,
eX300 and eX500) purchased, from a Yujin Robot Inc. Authorized Reseller, to be free from defects in materials and
quality under normal use during the period specified below. The warranty period begins on the date of purchase.
Your original purchase invoice (sales receipt), is your proof of the date of purchase. If you cannot provide the original
purchase invoice (sales receipt), the warranty period will be based on the manufacture date-code shown on the
product. A product that has been exchanged is warranted starting at the original date of purchase or 90 days from
the date of exchange or whichever is longer.
The Warranty period for the product line is as follows: (1) Year Parts and Labor. This warranty extends only to you,
the original purchaser. It is not transferable to anyone who subsequently purchases, leases, or otherwise obtains the
product from you. This warranty excludes expendable parts such as filters and blades, which needs replacements
after heavy usage. During the warranty period, Yujin Robot Inc. will repair or replace defective hardware with factory
manufactured parts and products. All exchanged parts and products replaced under this warranty will become the
property of Yujin Robot Inc. During the warranty period, there will be no charge for labor or parts. A replacement of
the product is solely determined by Yujin Robot’s diagnostic results. In cases where an exchange is authorized, and
and no same model is available, Yujin Robot Inc. will always replace with the equal or greater valued unit.
To ensure a timely response to a service request, please be sure to register your product at www.iclebous.com.
Within ten (10) calendar days from the time you purchased the product, be sure to put in the purchase date, location,
and serial number associated with the product purchased. Tech support may randomly ask for sales receipt or other
proof of purchase to determine warranty coverage.
B. Warranty Limitation; Exclusion; Exclusive Remedies
This Limited Warranty does not extend to any product that has been physically damaged during or as a result
of use other than for its normal intended purpose. Failure to use the product following the User’s Manual, which
accompanies it, voids the warranty.
1)
By the use of parts not manufactured or sold by Yujin Robot Inc.
2)
By modifications of the product.
3)
Products purchased and used outside of the United States.
4)
As a result of services by anyone other than Yujin Robot Inc. or a Yujin Robot Inc. Service Center.
5)
Improper transportation or packing when returning the product to Yujin Robot Inc. or a Yujin Robot Inc. Service
Center;
6)
Unusual physical or electrical stress or interference, failure or fluctuation of electrical power, lighting, static
electricity, fire, or natural disaster. Some states or provinces do not allow the exclusion or limitation of incidental
or consequential damages for consumer products, and some states or provinces do not allow limitation on how
long an implied warranty lasts. In such states and provinces, the exclusion or limitation of this limited warranty
may not apply to you. This Limited Warranty gives you specific legal rights. You may also have other rights that vary
from state to state. You are advised to consult applicable state or provincial laws for a full determination of your
rights.
C. Obtaining Mail-In Warranty Services are Subject to the following terms and conditions:
you are entitled to the following services during the applicable warranty period.
1)
Before obtaining service, you must contact the Yujin Robot Inc. Customer Service Center at 1-855-926-1601 to
have a technical support member attempt to help you resolve the issue over the phone. Please have the model
number, serial number, place of purchase and date of purchase ready when you call. The serial number (S/N) and
model number are located on the back of the product.
2)
During the problem resolution, Yujin Robot Inc. will require your assistance in performing routine diagnostic