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Identification Code 

 

After EVM responding to incoming call, it will wait for PABX to transmit the Identification Code (ID Code) and play different messages 
according to the code. 

ID Code received by EVM 

EVM plays 

Remark 

No ID Code recognized. 

"Greeting" 

 

No-answer ID Code: 
Prefix  K other n 
extension number 

"No-answer" prompt

To set Un-supervised Transfer: SYS_2_4_[00] , SYS_2_5_[00] 
 

Line busy ID Code: 
Prefix  K other n 
extension number 

"Line busy" prompt 

 

 

 

 

 

When PABX is transmitting ID Code too fast so that EVM is unable to receive a complete ID Code. Please add Pause ahead the PABX ID Code 

to delay the Code Transmission.

 

 

When PABX is transmitting ID Code too slow, please select a longer Waiting Time for ID Code. 

 

Waiting Time for ID Code 

Program Explanation 

ADM_5_9908_[A]xxx 

A: Waiting time for ID Code;    A=0=1 second  A=1=1.5 seconds  A=2=2 seconds 

 

( xxx entails other functions, please enter according to the original data.)   

19 

 

Setting ID Code 

Item Program 

Explanation 

No-answer ID Code 

SYS_6_3_[XXYY] 
 

Line busy ID Code 

SYS_6_4_[XXYY] 

XX= Keyword (if there is only one digit, please enter 0 for the second digit.) 
For special character: 

- enter 

**

,  

- enter 

1,  A- enter 

2, B - enter 

3, 

C - enter 

4. 

YY= number of digit(s) before extension number, that is, the ? digit ahead extension number 
is not extension number. 

YY=99 indicates that PABX will respond ID Code immediately after receiving the extension 
number. It should only apply to busy line identification. 

Prefix of No-answer 
/Busy ID 

ADM_5_9924_[XXXX]  XXXX= prefix number of No-answer /Busy ID 

Example 1: A Brand PABX, when extension is being set to VOICEMAIL UNIT, it will send ID Code as follows: 

VOICEMAIL UNIT dials an extension number — PABX sends out B6 before RingBack tone, meaning the extension dialed is available.   

— PABX sends out B7 before Busy tone, meaning the extension dialed is engaged. 

VOICEMAIL UNIT answers a call — PABX sends out A4 + extension number, meaning the call was not answered. 

— PABX sends out A7, meaning there’s an incoming call from an external line. 

 

To set SYS_6_3_[A402] — Keyword of No-answer ID Code is A4, and the front 2 digits are not extension number. 

 

To set SYS_6_4_[B799] — ID Code of busy line is B7, respond before Busy tone emission. 

Example 2: F Brand PABX, the ID Code of No-answer is B + XX (Trunk number) + Extension number 

 

To set SYS_6_3_[B003] — Keyword of No-answer ID is B, and the front 3 digits are not extension number.

 

Example 3: S Brand PABX, the ID Code of No-answer is 

***

3 + XXX + Extension number 

 

To set ADM_5_9924_[

**

] — Prefix of No-answer ID is 

**

 

To set SYS_6_3_[

307] — Keyword of No-answer ID is 

3, and the front 7 digits are not extension number. 

20 

20 

20 

Содержание Auto-Attendant System

Страница 1: ...cedures 5 3 Voice Instruction Menu System Program 7 Administrator Program 9 Mailbox Owner Program 11 4 Program Explanations and Examples Voice Message Recording 13 Extension Number Groups 15 Operator...

Страница 2: ...lbox code EVM answers the call Greeting No answer Routing No answer ID Line busy ID Line busy Routing No ID Code recognized Press other No Time out To backup ext To operator Hang up 2 Administrator pa...

Страница 3: ...smission 2 For power source multi connection A 0 5A power adapter can supply for two units for the most A backup battery can supply for six units for the most L1 L1 L2 L2 BATTERY 12V 7AH Adapter PROG...

Страница 4: ...times each from EVM to configure parameters of RingBack Tone Busy Tone and Hook Flash time and to test if the procedure is operating properly If there is a problem please refer to page 27 for trouble...

Страница 5: ...ry You could wait time out to previous menu or re enter again while data entry incorrect Frequency band 300 640Hz 8 Special code enter enter 1 A enter 2 B enter 3 C enter 4 Timing is X XX To confirm p...

Страница 6: ...Greeting refer to page 13 Information menu refer to page 23 Press to return to previous menu or to end data entry 10 To set call forward dial 5 Please enter No YYYY To define operator number Dial 4 Fo...

Страница 7: ...on t Disturb function is ON the calls will be directly transferred to the mailbox and the phone will not ring To listen dial 1 To set list No dial 2 To set send time dial 3 Lists are defined in ADM_9...

Страница 8: ...y now call is unanswered please dial sign to hold or wait for operator service 09 No answer prompt during closing hours 10 Busy prompt during closing hours b Sorry the extension is busy now call is un...

Страница 9: ...upervisory transfer Z means tone detection in Smart mode 15 Example 1 Company ABC s extension numbers go from 100 250 and from 30 39 when the line is busy or is unanswered and the caller did not dial...

Страница 10: ..._3_ 0000 No operator during breaking hours ADM_4_5_ 0000 No operator during closing hours ADM_5_ 0 _ 200 During breaking closing hours dial 0 to Ext 200 17 Working hours Closing hours Break hours Prog...

Страница 11: ...of digit s before extension number that is the digit ahead extension number is not extension number YY 99 indicates that PABX will respond ID Code immediately after receiving the extension number It...

Страница 12: ...On Hook 1 Hook Flash 2 Ext number 3 ADM_5_9934_ 1st Function code 4 ADM_5_9935_ 2nd Function code Example Operating for ML ON Pick up receiver Hook Flash 1 Ext number SYS_5_7_ 0 ADM_5_9930_ 132 operat...

Страница 13: ...9 M_9191 M_9199 Dial 1 Dial 9 Dial 8 Menu_1199 Menu_9199 Menu_1 23 After the completion of playing menu message EVM plays the prompt after Information Menu The language type will be set by ADM_5_991...

Страница 14: ...y of Call Progress Tone detection for external lines 0 0db default 1 2db 2 4db 3 6db 4 8db 5 10db 6 12db 7 14db 25 ADM_5_9909_ XXXX XXXX Function code for internal dialing Some PABX e g V4 requires th...

Страница 15: ...unced the call is disconnected The Hook Flash time set under EVM is too long Where the Hook Flash time is less than 0 13 seconds EVM does not Auto configuration it must be entered manually 27 Extensio...

Страница 16: ...Contact ADM password SYS password PABX Ext No of EVM Main data Information Menus Dial Tone Detection Dialing way Hook Flash Time Menu No Receptionist Msg Menu No Receptionist Msg SYS_4_5_ 1 SYS_5_1_...

Страница 17: ...eginning Ending Backup Number Forward Mon 01 21 Tue 02 22 Wed 03 23 Thu 04 24 Fri 05 25 Sat 06 26 Sun 07 27 Break 08 28 ADM_4_ 09 29 Operator Number 10 30 1 11 31 Working hours 2 12 32 1 13 Breaking h...

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