Yosin Auto-Attendant System Скачать руководство пользователя страница 1 | Manualshive

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Yosin Auto-Attendant System Скачать руководство пользователя страница 1

Installation

Programming Manual

EVM2010A

EVM2006A

MN1000920E

Auto Attendant System

Table of Contents

1. Call Processing Flow Chart

---------------- 1

2. Installation

System Layout - ----------------------------------------- 3
Installation Procedures -------------------------------- 5

3. Voice Instruction Menu

System Program -----------------------------------------  7
Administrator Program ---------------------------------  9
Mailbox Owner Program -------------------------------   11

4. Program Explanations and Examples

Voice Message Recording ----------------------------  13
Extension Number Groups ----------------------------  15
Operator Number ----------------------------------------  17
Identification Code -------------------------------------- 19
Message Notification -----------------------------------  21
Information Menus --------------------------------------  23
Other Functions ------------------------------------------  25

5. Appendix

Troubleshooting ------------------------------------------ 27
Reference data for PBXs ------------------------------ 29
User Information Form --------------------------------- 30

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Содержание Auto-Attendant System

Страница 1: ...cedures 5 3 Voice Instruction Menu System Program 7 Administrator Program 9 Mailbox Owner Program 11 4 Program Explanations and Examples Voice Message Recording 13 Extension Number Groups 15 Operator...

Страница 2: ...lbox code EVM answers the call Greeting No answer Routing No answer ID Line busy ID Line busy Routing No ID Code recognized Press other No Time out To backup ext To operator Hang up 2 Administrator pa...

Страница 3: ...smission 2 For power source multi connection A 0 5A power adapter can supply for two units for the most A backup battery can supply for six units for the most L1 L1 L2 L2 BATTERY 12V 7AH Adapter PROG...

Страница 4: ...times each from EVM to configure parameters of RingBack Tone Busy Tone and Hook Flash time and to test if the procedure is operating properly If there is a problem please refer to page 27 for trouble...

Страница 5: ...ry You could wait time out to previous menu or re enter again while data entry incorrect Frequency band 300 640Hz 8 Special code enter enter 1 A enter 2 B enter 3 C enter 4 Timing is X XX To confirm p...

Страница 6: ...Greeting refer to page 13 Information menu refer to page 23 Press to return to previous menu or to end data entry 10 To set call forward dial 5 Please enter No YYYY To define operator number Dial 4 Fo...

Страница 7: ...on t Disturb function is ON the calls will be directly transferred to the mailbox and the phone will not ring To listen dial 1 To set list No dial 2 To set send time dial 3 Lists are defined in ADM_9...

Страница 8: ...y now call is unanswered please dial sign to hold or wait for operator service 09 No answer prompt during closing hours 10 Busy prompt during closing hours b Sorry the extension is busy now call is un...

Страница 9: ...upervisory transfer Z means tone detection in Smart mode 15 Example 1 Company ABC s extension numbers go from 100 250 and from 30 39 when the line is busy or is unanswered and the caller did not dial...

Страница 10: ..._3_ 0000 No operator during breaking hours ADM_4_5_ 0000 No operator during closing hours ADM_5_ 0 _ 200 During breaking closing hours dial 0 to Ext 200 17 Working hours Closing hours Break hours Prog...

Страница 11: ...of digit s before extension number that is the digit ahead extension number is not extension number YY 99 indicates that PABX will respond ID Code immediately after receiving the extension number It...

Страница 12: ...On Hook 1 Hook Flash 2 Ext number 3 ADM_5_9934_ 1st Function code 4 ADM_5_9935_ 2nd Function code Example Operating for ML ON Pick up receiver Hook Flash 1 Ext number SYS_5_7_ 0 ADM_5_9930_ 132 operat...

Страница 13: ...9 M_9191 M_9199 Dial 1 Dial 9 Dial 8 Menu_1199 Menu_9199 Menu_1 23 After the completion of playing menu message EVM plays the prompt after Information Menu The language type will be set by ADM_5_991...

Страница 14: ...y of Call Progress Tone detection for external lines 0 0db default 1 2db 2 4db 3 6db 4 8db 5 10db 6 12db 7 14db 25 ADM_5_9909_ XXXX XXXX Function code for internal dialing Some PABX e g V4 requires th...

Страница 15: ...unced the call is disconnected The Hook Flash time set under EVM is too long Where the Hook Flash time is less than 0 13 seconds EVM does not Auto configuration it must be entered manually 27 Extensio...

Страница 16: ...Contact ADM password SYS password PABX Ext No of EVM Main data Information Menus Dial Tone Detection Dialing way Hook Flash Time Menu No Receptionist Msg Menu No Receptionist Msg SYS_4_5_ 1 SYS_5_1_...

Страница 17: ...eginning Ending Backup Number Forward Mon 01 21 Tue 02 22 Wed 03 23 Thu 04 24 Fri 05 25 Sat 06 26 Sun 07 27 Break 08 28 ADM_4_ 09 29 Operator Number 10 30 1 11 31 Working hours 2 12 32 1 13 Breaking h...

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