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MUST READ

MUST READ

P4 OF 36

P3 OF 36

LIMITED PRODUCT WARRANTY REGISTRATION CARD

LIMITED PRODUCT WARRANTY

REGISTRATION CARD / FORM  

YMGI to Fill Top Portion, at Shipping, and Keep Copy A; Center Copy B for Installer to Fill and Mail back to YMGI; Bottom Copy C for Customer to Fill and Keep 

Installation Finished and Unit Works Successfully.
Print Name of Installation HVAC Technician:
Signature:

Date and time:

Installation Finished and Unit Works Successfully.
Print Name of Owner:
Signature:

Date and time:

1) Are you the only one to install whole system?
    If not,            % of installation done by you (HVAC technician).

3) Did you read the User Manual and Installation Instruction, before you 
    started the installation?

5) Supply electrical power V/Ph/Hz measured at wiring terminal block of 
    Indoor unit:                                  outdoor unit:

7) Wire gauge, length and terminal colors between circuit breaker/
    disconnect switch to outdoor unit:

9) The size of HVAC circuit breaker/fuse or disconnect switch to the 
    outdoor unit:

11) What is the refrigerant pipe length between each indoor unit and the 
      outdoor unit? Unit A                 Unit  B              Unit C               Unit D...

13) What is the elevation difference between each indoor unit and the 
      outdoor unit? Unit A                 Unit  B              Unit C               Unit D...
     (indoor unit above outdoor unit +, below -)

15) Where is the outdoor unit located? 
      Ground  wall balcony  roof  other 
      location or pad

17) Were the refrigerant pipe ends capped or taped seal, prior to running 
      them through structures to keep debris from entering the copper lines?

21) Did you check if the compressor can be started and stopped in a 
      correct (design) manner?

25) Have you checked all unit functions, with customer's witness, and all 
      functions are correct?

27) Do you provide regular one-year free technical service for this 
      installation?

2) What had been done, prior to your arrival?

4) Who unpacked the unit and accessory boxes to check for damage?

6) Incoming electrical power V/Ph/Hz measured at terminal blocks of
    indoor unit:                                   outdoor unit:

8) Wire gauge, length and terminal colors between each indoor and 
    outdoor unit: Unit A                 Unit  B              Unit C                    Unit D...

12) Where is/are the indoor unit(s) located?
      Unit A                   Unit  B                Unit C                  Unit D...

16) Have you checked to make sure there is no cross-piping and no 
      cross-wiring between any two indoor units (zones)? How did you do it, 
      who was with you?

22) If copper length were not made to the supplied or recommended 
      refrigerant pipe length, how much refrigerant added or deducted?

26) Did you show the user how to operate the unit? Did he/she understand you?

Contact Where the Units are Installed:

Name:
Address:
City:

State (Province):

Contact of the Installing HVAC Contractor/Technician:

Technician Full Name (Print):

HVAC Technician's Company Name:

Address:
Currently Licensed or Certified HVAC Technician License or Certification Number:

Official Phone # to Check the License Validity:

Phone:

Fax:

Email:
Country:

YMGI-Recommended Contractor/Technician:

Phone:Fax:

Email:
City:State (Province):

License Approved or Certified by:

The Company the 
Unit Was Sold Though:

Did the Company 
Pay to YMGI:

Installation Invoice Attached 
to the Registration Card

For 

YMGI 

Use 

Only

Unit #5
Unit #6
Unit #7
Unit #8

Outdoor Serial Number (One Outdoor 
Unit, One Registration Card/Form):

Indoor 

Serial 

Number:

For Multi 

Zone Units

Unit #1
Unit #2
Unit #3
Unit #4

Shipping Packing 
List Number:

Registration Card 
Serial No.

Date the Filled Registration 
Card YMGI Received:

Unit(s) Work 
Successfully (Yes/No):

Warranty 
Approved 

Warranty 
Denied

18) Have you checked and run cooling or heating, one unit by one unit, all 
      working fine?

20) Did you vacuum correctly to check the connecting pipes and indoor unit for
      leakage, what was the micron gauge reading, for how many minutes?

24) What were the measured temperatures (probe not touching any metal):

O

O

O

      At cooling: indoor return air       F,  discharge air       F, and outdoor         F

O

O

O

      At heating: indoor return air       F,  discharge air       F, and outdoor         F

23) Measured refrigerant pressures at outdoor service suction valve, when unit 
      was st. 

O

      Heat pump (PSI):      Cooling (PSI):         Outdoor Ambient Temp. ( F):

HVAC Contractor/
Technician--Name

Hired YMGI-Recommended 
HVAC Contractor/Technician?

List for Installating HVAC Technician to Double Check Installation Quality, and Warranty Processing Purpose (if not filled by technician, or not filled fully, warranty will void)

10) Are the inter-connecting wires and copper lines between indoor and outdoor 
     units installed/covered/protected by line set covers, or anything else? 

14) Did you check the indoor unit for condensate leakage and refrigerant 
      leakage, before and after connecting them?

28) Do you list the working details in the invoice and leave a copy to the 
      customer?

19) Did you charge the inter-connection copper pipes and indoor unit with 
      nitrogen to check for positive leakage (pressures 150-200PSI), before 
      conducting vacuuming leakage check?

By signing above, I acknowledge the liability and responsibility for any false statement or not telling all the facts, and I authorize YMGI to check the details of the filled above, and make its 
decision on warranty. I understand our filing or filling the warranty card/form DOESN'T mean automatic warranty approval, because warranty is approved only to those qualified and successful 
installations by qualified HVAC technician. I know the warranty, if approved, is a standard 5-year compressor and 1-year other parts only, without any labor coverage. I agree to and will follow 
all the contents contained in the Limited Product Warranty Policy that YMGI, not other entity, stated in public, including but not limited to manuals, web site, email, etc.
Important Note: A copy of the installing HVAC company's invoice to show all their work details, your payment proof, center copy B of this registration card filled after a successful 
installation, all three (3) MUST be mailed together to Warranty Dept., 

YMGI Group, POB 1559, O'Fallon, MO 63366

, for warranty processing. Customer keeps bottom copy C. YMGI 

will check against copy A that was kept at YMGI.

Is the outdoor unit anchored to 
ground or secured onto wall 
bracket?

CUSTOMER AND TECHNICIAN MUST READ

PRIOR TO OPENING THE BOX OF, OR INSTALLING / 
SERVICING THE PRODUCT (HVAC & R)

Upon the purchasing, unpacking, installation and/or service of this product, you and all other parties hired to 

install or service your products, have read all YMGI Group (we) has written hereafter and all agree:

1) You understand all that is written hereafter in this and other documents that we publish.

2) You will follow what is written hereafter in this and other documents that we publish.

3) You will be bound by and completely follow all policies, guidelines, instructions, warnings, attentions and other 

    materials, as published by YMGI Group, its subsidiaries or sister companies, in writing. 

4) Only a successful installation, fully (100%) conducted by a qualified HVAC technician(s), as detailed in the 

    checklist of the 

Limited Product Warranty

 

Policy

 and 

Limited Product Warranty Registration Card/Form

    along with a properly detailed installation invoice, is eligible for the 

Limited Product Warranty

.

5) Failure to follow what is written hereafter may cause various equipment issues that you will take full 

    responsibility and liability for, including, but not limited to, losing manufacturer's warranty, unit not working 

    properly, unit malfunctions, under-performance, decreased safety, increased potential of various damages to 

    your property, body, home and/or business, etc.

6) YMGI documents and policies supersede those made or provided by the sales distributors or installing 

    contractors. YMGI Group maintains the final authority in explaining and resolving any and all discrepancies 

    that might exist between distributors/contractors' documents and ours. 

YMGI STRONGLY RECOMMENDS:

* Customer hires a currently licensed/ certified HVAC technician(s) (N.A.T.E. or A.C.C.A certification is strongly 

   recommended) to conduct 100% of the installation, inspection of all unit functions and repair service.

* Customer signs an installation/service contract with the installation/service technician's company who has good 

   service references and you trust. Installation and service is very important to the life of your investment and 

   provide you a lifetime of comfort

 

and peace of mind.

* Customer requests the installer to put down a1-year labor warranty coverage in the installation contract.

* Have the technician check against all the items in the checklist of the 

Limited Product Warranty

 

Registration 

   Card/Form

, sign and date it, to help ensure a proper and professional installation.

* Customer pays in full, only after all the unit functions are inspected, the unit works properly, warranty checklist 

   is fully filled out and signed and you are fully satisfied.

* If any unit abnormality is found, have your technician check the unit first. Have them call for manufacturer 

   technical assistance, if necessary, from your job site, not his office, so that we can more accurately assist him 

   in diagnosing the cause of the malfunction.

YMGI, Engineered Comfort Products for A Sustainable and Efficient Green World !

YMGI, Engineered Comfort Products for A Sustainable and Efficient Green World !

Содержание PTAC Series

Страница 1: ...ONDITIONER PTAC PACKAGED TERMINAL HEAT PUMP PTHP INSTALLATION OPERATION MANUALS Literature Part No Lit PTAC 0201 20140505 Subject to Continuous Engineering Change and Product Improvement without Notic...

Страница 2: ...cident or consequence of improper or faulty transportation installation operation maintenance or service Damage caused by frozen or broken water hoses or refrigeration pipes in the event of equipment...

Страница 3: ...it for condensate leakage and refrigerant leakage before and after connecting them 28 Do you list the working details in the invoice and leave a copy to the customer 19 Did you charge the inter connec...

Страница 4: ...roperly can be more expensive than spending the little extra money that hiring the right contractor will cost Protect your investment and warranty eligibility by doing it right the first time THE FOLL...

Страница 5: ...ity to claim freight damage is lost and YMGI will not replace the unit on this basis Contact the distributor or YMGI report the damage by forwarding the marked delivery receipt copy and pictures Only...

Страница 6: ...ip Products to YMGI Service Center for Inspection and Repair and Authorization to Charge form 2 You will review the form and fill all fields appropriately sign and send back to the YMGI Group 3 Once t...

Страница 7: ...Instructions for Removal and Repairs If the unit needs to be removed to somewhere else or needs repair contact your dealer or an authorized technician In the case of occurrence of abnormal operation b...

Страница 8: ...e Weight Net Gross Weight Refrigerant Name Charge Outdoor Side Loading Quantity Fan Type Fan Wheel Dia x Length Fan Motor Speed H ML Output of Fan Motor Fan Motor RLA Fan Motor Capacitor Input of Heat...

Страница 9: ...ed Limit the Set point Range The unit can be configured to limit the controlling set point range The display will always show the complete set point range but the controlling set point will be limited...

Страница 10: ...lure to follow this warning could result in personal injury or death Disconnect all power to unit to avoid possible electrical shock during installation Remove any existing foam baffles that are insta...

Страница 11: ...owing electrical safety data carefully ELECTRICAL SHOCK AND OR UNIT OPERATION AND DAMAGE HAZARD Failure to follow this warning could result in personal injury or death and or unit operation and damage...

Страница 12: ...eating and cooling modes regardless of what the real temperature is in the room If AA mode is selected the room temperature will be displayed during heating cooling and fan only modes If the mode butt...

Страница 13: ...required for digital thermostats NOTE Any illegal input combinations will be captured as thermostat wiring failures and will light the STATUS LED indicator on main board see Intelligent Self Checking...

Страница 14: ...d Room humidity will decrease and moisture will evaporate NOTE In case of a power failure the unit will remember the last programmed settings and will restart to those settings 1 TEMP CONTROL Temp Con...

Страница 15: ...TAC 07K 12B 43 PTAC 09K 12B 43 PTAC 12K 12B 43 PTAC 07K 12D 43 PTAC 09K 12D 43 PTAC 12K 12D 43 PTHP 07K 14B 43 PTHP 09K 14B 43 PTHP 12K 14B 43 PTHP 07K 14D 43 PTHP 09K 14D 43 PTHP 12K 14D 43 Symbol Sy...

Страница 16: ...connected and check if power supply failed or cut off Replace fuse Check power voltage If it is 10 below rated voltage inspect and repair line Check if option switch ON OFF is disconnected with line h...

Страница 17: ...is running but there is no cooling effect or no heating effect Protector is activated due to too overheat of compressor Adjust the volume of refrigerant Change capillary Change compressor Check with...

Страница 18: ...0 577 0 561 0 547 0 532 0 519 0 505 0 492 0 48 0 467 0 456 0 444 0 433 0 422 0 412 0 401 0 391 0 382 AMBIENT AIR TEMPERATURE SENSOR S INDOOR AND OUTDOOR TUBE TEMPERATURE SENSOR S 19 18 17 16 15 14 13...

Страница 19: ...ler or current service contractor should be contacted first of all since they installed the unit and or know more details than anybody else They will check the unit and find out the problems with the...

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