W
ARRANTY
POLICIES
AND REGISTRA
TION
CARD/FORM
WARRANTY AND TECHNICAL SUPPORT
YMGI warrants to the purchaser/owner(s) that YMGI products be free from defects in
workmanship under the normal use and maintenance, with the standard Limited Product Warranty
Policies that comes with the unit or sales package.
material and
YMGI IS NOT RESPONSIBLE FOR
CONTACT FOR FIELD SERVICE OR REPAIR
The following people, in a prioritized sequence, will take care of your request or issue:
1) The original installer; otherwise,
2) Your current service contractor; otherwise,
3) Authorized contractor in YMGI list that is close to you; otherwise,
4) Authorized Distributor in YMGI Distributor list; otherwise,
5) Contractor/Distributor you prefer who is close to you.
CONTACT FOR GENERAL TECHNICAL QUESTIONS OR SUPPORT, IN A SEQUENCE:
1) The original installer; otherwise,
2) The current service contractor; otherwise,
3) The distributor; where the unit is purchased from otherwise,
4) YMGI Technical Support:
Tel: (866) 833-3138*703 Email: [email protected]
* Regular equipment maintenance or field service or field inspection.
* Damage or repairs required as a consequence Customer do-it-yoursely(DIY) installation and/or any other faulty
installation or improper application.
* Failure to start due to voltage conditions, blown fuses, open circuit breakers, or other damages due to the
inadequacy or interruption of electrical service.
* Damage or repairs needed as a consequence of any misapplication, abuse, improper servicing, unauthorized
alteration, or improper operation.
* Damage as a result of floods, winds, fires, lightening, accidents, corrosive atmosphere, or other conditions
beyond the control of YMGI.
* Parts not supplied or designated by YMGI.
* Products installed outside USA or Canada.
* Any damages to person or property of whatever kind, direct or indirect, special or consequential, whether
resulting from use or loss of use of the product.
The original licensed installer or current service contractor should be contacted first of all, since they installed
the unit and/or know more details than anybody else.
They will check the unit and find out the problems with the professional knowledge about HVAC and electric
product installation by using special tools or instrument.
They can contact YMGI technical support for technical help during unit installation or inspection.
Product model and serial numbers needed, which can be found on unit nameplate sticker, so that our
technician can quickly identify the unit, parts and wiring diagrams, among our many products and models.
* Any problems due to improper cooling and heating load calcuation of the room/building the air conditioner/heat
pump system is to be installed. Equipment users can get the calculation schedule from your room/building
architect or your installation or related service HVAC contractor, who should have the knowledge and the tools
to do these calculations correctly.
* Any problems due to improper sizing and selecting air conditioner/heat pump system. These equipment sizing
and selection work should be conducted by either your room/building architect or your installation or related
service HVAC contractor, who should have the knowledge and the tools to do these calculations correctly, and
get your approval, before purchasing the air conditioner or heat pump equipment.
* Any problems due to improper installing of the air conditioner/heat pump system. Installation should be
conducted by currently licensed HVAC technician, following manufacturer installation instructions, all governing
safety codes, with care and professionalism.
* Any problems due to improper operation of the air conditioner/heat pump system. Users shall keep the manual
and refer to it for the correct understanding of how the unit will work and how to operate the unit correctly.
* Any problems due to improper maintenance of the air conditioner/heat pump system. Like a car, regular
maintenance or yearly checking is necessary for the unit to work properly for you, before the season comes. For
example, air filter shall be checked for cleaness from time to time. Remote control batteries shall be checked for
enough power, before judging the unit is not working...
P7 OF 38
YMGI, Engineered Comfort Products for A Sustainable and Efficient Green World !
BRIEF UNIT INFO
P8 OF 38
IMPORTANT NOTES
These precautions are essential and must be strictly observed.
DO NOT
pull on the power cord or refrigeration lines.
Install them in a secured position. A line set plastic
cover is recommended.
DO NOT
install the unit in places where there is
exposure to flammable materials or gas leakage.
DO NOT
use wire or circuit breakers that do not meet
electrical safety standards. Several circuits cannot
be connected to one breaker.
DO NOT
wire or open the unit while it is running.
Make sure to shut off all circuits prior to inspecting or
servicing the unit.
DO NOT
install unit in a damp laundry room or near
flammable gas. All units must be protected by
certified electrical circuit breakers and in accordance
with all safety codes.
DO NOT
use the unit in cool or dry mode for
prolonged periods where humidity is higher than 80%.
SAFETY WARNINGS
READ THESE SAFETY WARNINGS COMPLETELY PRIOR TO ANY USE
DO NOT
install the indoor unit close to cooking
surfaces or ventilation systems. Poor placement
could inhibit peak performance.
DO NOT
blow cold air directly towards people for
extended periods.
DO NOT
use chemical solvents, flammable
insecticides, or abrasive materials. Clean the unit
only with a soft dry cloth or rag.
DO NOT
continue to operate the unit if there is any
abnormal odor, burning, scorching, or smoke. Stop
and disconnect the unit immediately.
DO NOT
use the system for anything other than what
it was designed for or any non-HVAC purposes. Do
not store near food, paint, or other chemicals.
DO NOT
operate the unit for prolonged periods
without refreshing ambient air. Opening a door or
window periodically will suffice.
DO NOT
draw on the power cord or refrigeration
lines. Install them in secured positions. Plastic
cover of line set is recommended.
DO NOT
blow the cold air directly towards people
for prolonged period. Otherwise, people may get
cold.
DO NOT
use smaller than enough wires. Do not
put several circuits to one breaker. Don't use
smaller than enough circuit breakers. Otherwise
power failure or fire may be caused.
DO NOT
wire or open unit while unit is running.
Sparks or fire may occur. It may cause a shock to
people.
Ground connection
Forbidden
Disconnect the plug
Imperative
YMGI, Engineered Comfort Products for A Sustainable and Efficient Green World !
