11
Warranty Information
Ritchie Engineering guarantees YELLOW
JACKET
®
products to be free of defective
material and workmanship which could
affect the life of the product when used
for the purpose for which it was designed.
This warranty does not cover items that
have been altered, abused (including
failure to use the correct type of vacuum
pump oil) or returned solely in need of field
service maintenance.
If found defective, we will either replace
or repair at our option products within
warranty period.
Returns must be
prepaid.
Warranty does not cover use of lithium
bromide, ammonia or leak stop type
products.
How to Obtain Service
Most returned pumps are merely in need of
normal field service maintenance, such as
changing oil or making minor adjustments.
In many instances, the troubleshoot-
ing information in this manual can save
you the time and effort of returning your
pump. When the information contained in
this manual, however, does not solve the
problem, please call for service.
Contact the Ritchie Engineering Customer
Service Department:
Phone: (952) 943-1300 or
(800) 769-8370
Fax:
(952) 943-1605 or
(800) 322-8684
E-mail: [email protected]
You will receive personal help to determine
if the problem can be solved without
sending your pump to the factory and
taking it out of service.
Ritchie Engineering Company, Inc.
YELLOW JACKET
®
Products Division
10950 Hampshire Avenue South
Bloomington, MN 55438-2623 USA
E-mail: [email protected]
Website: www.yellowjacket.com
Phone: (800) 769-8370
(952) 943-1333 INTL
Fax:
(800) 322-8684
(952) 943-1605 INTL
