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| Troubleshooting |
39
Procedure
1.
Download the latest version of CP960 Zoom edition from the
.
2.
On the web user interface(https://IP address of the CP960), navigate to
Settings
>
Upgrade
>
Upgrade
.
3.
Upload the firmware.
After the update, the CP960 will reboot automatically.
Firmware for Each Device
The firmware of the CP960, MShare, Yealink Plugin for Zoom Rooms plug-in and the Yealink
RoomConnect plug-in the ZVC series Zoom Rooms Kit must match each other.
The following table lists the associated and latest firmware name for each device:
Device Model
Firmware Name
CP960
73.30.0.36.rom
UVC80/UVC50
92.420.0.15.rom
UVC30
105.420.0.10.rom
MShare
94.420.0.5.rom
Yealink Plugin for Zoom Rooms
1.0.24.0
Yealink RoomConnect
2.0.14.0
Checking Whether the Phone Can Access to the External Network
If it prompts that your phone is failed to pair, make sure that this tablet is connected to the internet. After
you enter the pairing code on the phone, you need to check whether the phone can access the external
network.
Procedure
1.
On the web user interface, click
Network
>
Diagnosis
.
2.
Select
Ping
from the drop-down menu of the
Command
field.
Содержание ZVC Series
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