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| Troubleshooting |

Manually Windows Update

Before you begin

ZoomRoomsAdmin Sign-in

Procedure

Do one of the following:

• Press the

Windows key + X

or right-click the button to open the

Power User Menu

and then

select

Device Manager

Right click the desired device and then select

Update driver

Select the desired way to update.

• Click the button , and then go to >

Upgrade & Security

Windows Update

, and select

Check for updates

Select the plugin or UVC80/UVC50/UVC30 camera and then complete the installation.

Upgrading the CP960

About this task

There are three ways to update the firmware:

• Update the firmware manually via web user interface
• Batch update a group of phones on the Yealink device management platform or Yealink Management

Cloud Service

• Update the firmware manually Yealink RoomConnect plug-in

Note:

For more information on how to update a batch of phones on the Yealink device

management platform or Yealink Device Management Cloud Service, refer to

Yealink device

management platform Administrator Guide

Yealink Management Cloud Service for Enterprise

Administrator Guide

For more information on how to upgrade the CP960 on Yealink RoomConnect plug-in, please refer
to

Yealink RoomConnect Userguide

•

Accessing the Web User Interface

•

Update the Firmware Manually via Web User Interface

Accessing the Web User Interface

Procedure

Swipe down from the top of the screen to enter the device setting screen.

Tap

Status

to obtain the IP address of the phone.

Open a web browser on your computer, enter the IP address into the address bar (For example.,
"http://192.168.0.10" or “192.168.0.10”).

Enter the user name (default: admin) and password (default: admin) in the login page and then click

Login

Update the Firmware Manually via Web User Interface

Содержание ZVC Series

Страница 1: ......

Страница 2: ...nt 20 ZoomRoomsAdmin Account 20 Wireless Network Connection for CP960 20 Pairing the Zoom Rooms with CP960 20 Using CP960 as an Audio Input and Output Device 21 Using CP960 as Zoom Rooms Controller 24 Signing Into Your Zoom Rooms Account 24 Signing Out of Your Zoom Account from Your Phone 25 Basic Features on the Phone 25 Controlling UVC80 UVC50 UVC30 Camera 26 Setting the UVC80 UVC50 UVC30 as the...

Страница 3: ...e and Waiting Time 33 Setting the Signal Port of Yealink Plugin 33 Using the CP Wireless Expansion Mic CPW90 34 Registering the CPW90 34 Unregistering the CPW90 34 Viewing CPW90 Information 35 Finding the CPW90 35 Switching Between ZoomRooms Account And ZoomRoomsAdmin Account 35 ZoomRoomsAdmin Sign in 35 ZoomRooms Account Sign in 35 Logging into Yealink Management Cloud Service Yealink Device Mana...

Страница 4: ...The display does not display the shared content 40 ...

Страница 5: ...eting console all in one All combine to make ZVC800 Zoom Rooms one of the perfect solutions for the medium and large meeting rooms UVC50 is a 5x optical zoom PTZ camera supports 1080P 60FPS video calls to make your business discussion be as life like and interactive as possible CP960 is uniting microphones speaker and meeting console all in one All combine to make ZVC500 Zoom Rooms one of the perf...

Страница 6: ...nects to a display USB 3 0 Port Connects to the UVC80 UVC50 UVC30 Room Connects to a wireless USB dongle to use the wireless keyboard or the mouse Connects to other USB devices VCH port Internet Connects to the network device DC19V Connects to the power adapter UVC80 The following describes the corresponding ports of UVC80 ...

Страница 7: ...ice using a 3 5mm audio cable USB Optional Video Out Connects to a PC as a video output Microphone Connects to a microphone DC48V Connects to the power adapter Reset Resets the UVC80 to factory defaults Security Slot Creates a secure connection to the UVC80 with a universal security cable to lock UVC80 down UVC50 The following describes the corresponding ports of UVC50 ...

Страница 8: ...ine Out Connects to an audio output device using a 3 5mm audio cable for example MSpeaker Ⅱ DC48V Connects to the power adapter Reset Resets the UVC50 to factory defaults Security slot Creates a secure connection to the UVC50 with a universal security cable to lock UVC50 down UVC30 Room The UVC30 Room is directly connected to the MCore via USB cable CP960 The following describes the hardware of CP...

Страница 9: ...h Key Tap it to return to the idle screen 7 Security Slot Enables you to attach a universal security cable lock to your phone so you can secure it to a desktop 8 3 5mm Audio out Port Enables you to connect an optional external speaker 9 Wired Mic Ports Comes ready for the future connection of CPE90 wired expansion microphones 10 USB Ports CPW90 charging cradle 11 Micro USB Port Comes ready for the...

Страница 10: ...nnects to WPP20 to pair the WPP20 with the MShare Wi Fi AP LED Indicator Indicates the status of MShare connected to the WPP20 USB Connects to MCore Related Documentations The following related documents are available Yealink ZVC Series Zoom Rooms Kit Quick Start Guide EN CN Yealink UVC80 Quick Start Guide EN CN Yealink UVC50 Quick Start Guide EN CN Yealink UVC30 Room Quick Start Guide EN CN ...

Страница 11: ...Power port Built in cable management Buttons Power On button on the front UVC80 1920 x 1080 video resolution 60 frame rate 12x optical zoom Field of view diagonal 78 5 Pan angle range 200 Tilt angle range 60 UVC50 1920 x 1080 video resolution 60 frame rate 5x optical zoom Field of view diagonal 91 Pan range 60 Tilt range 40 UVC30 Room 4K video resolution Maximum 60FPS 3x digital zoom Field of view...

Страница 12: ...ooms version can communicate with the MCore connected to the same LAN and can be used as Zoom Rooms controller speaker and microphone Yealink Plugin for Zoom Rooms and Zoom Rooms app have been installed on the MCore And the UVC80 UVC50 UVC30 camera is Plug and play Make sure your phone and MCore can access the Internet Note Make sure the display device is connected first When starting up the syste...

Страница 13: ...tion 13 ZVC800 Zoom Rooms Kit Note For more information about the installation and deployment of accessories for example the installation of MCore or UVC80 camera refer to the Quick Start Guide of the corresponding accessory ...

Страница 14: ...tion 14 ZVC500 Zoom Rooms Kit Note For more information about the installation and deployment of accessories for example the installation of MCore or UVC50 camera refer to the Quick Start Guide of the corresponding accessory ...

Страница 15: ...corresponding accessory Recommended Deployment Solution Deployment Solutions of Different Meeting Rooms Camera Installation Recommendations of MCore Installation Conference Room Wiring Deployment Solutions of Different Meeting Rooms Yealink ZVC Zoom Rooms system supports different camera devices UVC80 UVC50 UVC30 Room according to the conference requirements Deployment solutions for different came...

Страница 16: ...ll to medium meeting room 5 11 People Focus and small room 2 7 People 2 7 People ZVC800 Zoom Rooms Kit ZVC500 Zoom Rooms Kit ZVC300 Zoom Rooms Kit For Focus and small room 2 7 People For Small conference room 5 11 people For Medium to large conference room 8 18 people ...

Страница 17: ...ble surface and keep them away from obstacles so that they can pick up sounds effectively Camera Installation You can mount the UVC80 UVC50 on the top of the TV on the wall on the ceiling or onto a TV Stand or a Tripod You can mount the UVC30 on the top of the TV on the wall or onto a TV Stand or a Tripod The installation methods are as follows For UVC80 For UVC50 ...

Страница 18: ...The following is an example of installing UVC80 Install the LCD TV and video camera relative to the center of the participants Ensure that the participants face the camera and LCD TV directly during calls The camera should be mounted on the wall about 1 5 m to 1 8 m above the ground Install the LCD TV below the camera ...

Страница 19: ...g If the conference room has a dedicated routing channel you can follow the way as it is If not follow the way below to route and fix the wire Note If you require longer cable length for connecting the camera you can use the USB extension cables for wiring Initial Setup Once the MCore is powered on the MCore will load the Microsoft Windows 10 IoT Enterprise operating system By default there are tw...

Страница 20: ...ng a password for confirmation The default password is zoom123 without quotes The admin account is only used for device management such as upgrading devices For daily use such as Zoom Rooms meetings the administrator credentials are not needed Related information Upgrading System Software Wireless Network Connection for CP960 Before you begin Ensure that the CP960 and MCore are connected to the sa...

Страница 21: ...app manually 2 Enter the pairing code on the touch screen of the CP960 Then the CP960 Zoom Rooms Controller is paired with theMCore Zoom Rooms app successfully Using CP960 as an Audio Input and Output Device After your phone is paired with MCore it can be used as a default audio input and output device for the system Procedure 1 Tap on the touch screen 2 Disable Lock Settings You need to enter the...

Страница 22: ... Using CP960 as an Audio Input and Output Device 22 3 Tap the Microphone field and then select Echo Cancelling Speakerphone Yealink CP960 Speakerphone as your audio input device from the SOURCE field ...

Страница 23: ... Using CP960 as an Audio Input and Output Device 23 4 Tap the Speaker field and then select Echo Cancelling Speakerphone Yealink CP960 Speakerphone as your audio output device from the SOURCE field ...

Страница 24: ...ms controller Signing Into Your Zoom Rooms Account Signing Out of Your Zoom Account from Your Phone Basic Features on the Phone Controlling UVC80 UVC50 UVC30 Camera Signing Into Your Zoom Rooms Account Procedure 1 Tap Sign In on the touch screen 2 Enter the email and password 3 Tap Sign In The account is signed into the Zoom Room app synchronously ...

Страница 25: ...n out 3 Tap OK If you have disabled the Lock Settings before the account will be signed out directly once you tap Sign Out Basic Features on the Phone After you sign into an account on your phone more features are available on the phone Meet Now Tap Meet Now to create an instant meeting Join Tap Join to join a meeting by entering the meeting ID or personal link name ...

Страница 26: ...UVC30 camera during meeting after setting the UVC80 UVC50 UVC30 camera as the default camera In addition the UVC30 also supports camera presets and auto framing feature Note The Yealink RoomConnect plug in running under Windows supports advanced settings for UVC80 UVC50 UVC30 Room cameras After logging in to the Windows system as an administrator you can configure the camera parameters including e...

Страница 27: ... Control 2 Tap to zoom camera out in 3 Tap the arrow keys to pan tilt the camera Creating the Preset Position for UVC30 Presets specify the settings of both the angle and the focal length for the camera that can be used to quickly point a camera at a pre defined location Procedure 1 During a meeting tap Camera Control 2 Tap to zoom camera out in 3 Tap the arrow keys to pan tilt the camera 4 Long t...

Страница 28: ...e preset 3 If the Lock Settings is enabled enter the room passcode 4 Long tap the corresponding preset and then select Rename 5 Enter the new name 6 Tap OK Setting UVC30 Camera to Preset Position Procedure 1 During a meeting tap Camera Control 2 Select Preset1 Preset2 Preset3 to set the camera to the preset position Enabling Disabling Auto framing for UVC30 Auto framing is mainly based on face det...

Страница 29: ...ion Pod You can use Yealink WPP20 wireless presentation pod for wireless content sharing Before content sharing you should pair the WPP20 with the MShare and then connect it to the computer Pairing the WPP20 with the MShare Sharing Content via WPP20 Stopping Sharing Content via WPP20 Pairing the WPP20 with the MShare Procedure 1 Connect the WPP20 to the USB port of the MShare 2 Wait for about 3 se...

Страница 30: ...to Yealink website for the latest version of the firmware Related tasks Pairing the WPP20 with the MShare Stopping Sharing Content via WPP20 Procedure Do one of the following On your computer remove the WPP20 On the WPP20 press the presentation button On the Yealink Wireless Presentation Pod software click Stop Sharing Stopping Sharing Content Procedure Do one of the following Tap Presentation Sto...

Страница 31: ...een SIP mode and Zoom Rooms mode quickly on the phone when you are not in a call Procedure 1 Under the Zoom Rooms mode tap the floating circle to switch to the SIP mode 2 Under the SIP mode tap the floating circle or tap the Zoom Rooms app icon to switch back to the Zoom Rooms mode Related tasks Enabling the Hybrid Mode Basic Settings on the Phone Setting the Language Setting the Input Method Time...

Страница 32: ...lly If your phone cannot obtain the time and date automatically you can set it manually Procedure 1 Swipe down from the top of the screen to enter the device setting screen 2 Tap Settings Basic Settings Time Date General 3 Tap the Type field and select Manual Settings from the pop up dialog box 4 Enter the specific date and time in the corresponding fields 5 Save the change Changing the Time and D...

Страница 33: ... the change Changing the Screen Saver Type and Waiting Time The screen saver automatically starts each time your phone is idle for a certain amount of time You can stop the screen saver at any time by pressing any key or tapping the touch screen When your phone is idle again for a preset waiting time the screen saver starts again About this task Active Level The intensity of the phone screen when ...

Страница 34: ...gistering the CPW90 To use the CPW90 as the external audio input device you need to register the CPW90 first Procedure 1 Put the CPW90 on a charging cradle the CPW90 starts up automatically 2 Connect the micro USB port on the charging cradle to the USB port on the CP960 using a 0 3m USB cable The CPW90 enters the registration mode automatically And the mute LED indicator on the CPW90 fast flashes ...

Страница 35: ... the desired microphone block The mute key LED indicator on the registered CPW90 flashes red and green alternately Switching Between ZoomRooms Account And ZoomRoomsAdmin Account ZoomRoomsAdmin Sign in ZoomRooms Account Sign in ZoomRoomsAdmin Sign in You can sign in as an administrator and manage the device with administrator privileges Procedure 1 Tap Settings on the touch screen 2 If the Lock Set...

Страница 36: ... the Yealink RoomConnect plugin 3 Tap on the home page 4 Select a desired platform to connect 5 Depend on your choice If you select Yealink Management Cloud Service enter the enterprise ID The enterprise ID can be obtained from the Account Settings on your Yealink Management Cloud Service If you select Yealink Device Management Platform enter the server address 6 Enter your meeting room 7 Select t...

Страница 37: ... to upgrade the devices on Yealink Management Cloud Service Yealink Device Management Platform please refer to Yealink Management Cloud Service for Enterprise Administrator Guide Yealink Device Management Platform Administrator Guide Enabling Windows Update Service Update the Devices Enabling Windows Update Service Before you begin Sign in as an administrator ZoomRoomsAdmin Sign in Procedure 1 Ope...

Страница 38: ...are manually Yealink RoomConnect plug in Note For more information on how to update a batch of phones on the Yealink device management platform or Yealink Device Management Cloud Service refer to Yealink device management platform Administrator Guide or Yealink Management Cloud Service for Enterprise Administrator Guide For more information on how to upgrade the CP960 on Yealink RoomConnect plug i...

Страница 39: ...The following table lists the associated and latest firmware name for each device Device Model Firmware Name CP960 73 30 0 36 rom UVC80 UVC50 92 420 0 15 rom UVC30 105 420 0 10 rom MShare 94 420 0 5 rom Yealink Plugin for Zoom Rooms 1 0 24 0 Yealink RoomConnect 2 0 14 0 Checking Whether the Phone Can Access to the External Network If it prompts that your phone is failed to pair make sure that this...

Страница 40: ...s Defender a legitimate antivirus protection plan already built into Windows 10 But not all antivirus software is the same and you can choose antivirus software based on its ability to defend against threats The display does not display the shared content Make sure you have signed in the ZoomRooms account Make sure the Yealink UVC80 UVC50 UVC30 Camera is set as the default camera Related tasks Sig...

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Yealink ZVC Series, Руководство по развертыванию

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