| Troubleshooting |
37
Upgrading System Software
Windows Update is a service provided by Microsoft which provides security updates and functionality
updates to Windows operating systems and its installed components. ZoomRooms account is the default
account from which the Zoom Rooms app runs, so you need to switch to the ZoomRoomsAdmin account
which has access to return to the desktop of the MCore to manage the devices (including the Windows, the
UVC80/UVC50/UVC30 and the MShare). After switching the user account to ZoomRoomsAdmin, you can
enable Windows Update service to update the devices.
You can also upgrade the devices on the Yealink RoomConnect plug-in under Windows or on the Yealink
Management Cloud Service/Yealink Device Management Platform.
For more information on how to upgrade the devices on Yealink RoomConnect plug-in, please refer to
.
For more information on how to upgrade the devices on Yealink Management Cloud Service/Yealink
Device Management Platform, please refer to
Yealink Management Cloud Service for Enterprise Administrator
Yealink Device Management Platform Administrator Guide
•
Enabling Windows Update Service
•
Enabling Windows Update Service
Before you begin
Sign in as an administrator(
).
Procedure
1.
Open a command prompt window on your MCore.
2.
Type
services.msc
, and press
Enter
.
3.
Find
Windows Update
service, and double-tap to open
Properties
.
4.
Enable
Windows Update
service from the
Startup type
field.
5.
Click
OK
.
Update the Devices
The devices can be upgraded manually or can be automatically upgraded if you enable automatical
Windows Update.
•
Enabling Automatically Windows Update
•
Enabling Automatically Windows Update
Before you begin
ign in as an administrator (
).
Procedure
1.
Click the button, and then go to >
Upgrade & Security
>
Windows Update
, and select
Advanced options
.
2.
Enable
Automatically download updates, even over metered data connections(charge may
apply)
.
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