User Guide for T4 Series IP Phones
186
Configuring an ACD Key
Procedure:
1.
Navigate to
Menu
->
Features
->
DSS
Keys
.
2.
Select a desired line key.
3.
Select
ACD
from the
Type
field.
4.
(Optional.) Enter the string that will display on the LCD screen in the
Label
field.
5.
Press
Save
.
ACD key
is configurable
via web user interface at the path
Dsskey
->
Line Key
.
Logging into the ACD System
Procedure:
1.
Press the ACD key when the phone is idle.
The LCD screen prompts you the following information:
User ID
: the identity used to log into the queue.
Password
: the password used to log into the queue.
2.
Press
Login
to log in.
Note
Contact your system administrator for the User ID and Password to access the ACD system.
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