background image

Once a call forward rule has been set up, press the

TRAN

key

(9)

to disable and re-enable, or disable through the menu

in the same way as enabling.

Dynamic Forwarding

It is also possible to forward a call

as it comes in

to a number inputted manually.

• When the phone rings, press the

Fwd

softkey

(3)

.

• Enter the number the call is to be forwarded to.

• Press

OK

,

#Send

or the

Send

softkey

(3)

.

Call Transfer

If

Andy

and

Ben

are on a call,

Andy

may want to transfer the call so

Ben

can speak to

Chris

. There are three ways

which can be used to transfer the call:

Blind Transfer

Andy

presses the

TRAN

key

(9)

or the

Tran

softkey

(3)

.

◦ This puts

Ben

on hold.

Andy

then dials

Chris

's number and presses the

TRAN

key

(9)

or the

Tran

softkey

(3)

.

◦ This puts

Andy

on hold - the screen displays

Transferred

.

Ben

can now hear

Chris

's phone ringing - if

Chris

answers the call,

Ben

is then connected to

Chris

.

Andy

can press the

Cancel

softkey

(3)

or hang up to be disconnected from the call.

Attended Transfer

Andy

presses the

TRAN

key

(9)

or the

Tran

softkey

(3)

.

◦ This puts

Ben

on hold.

Andy

then dials

Chris

's number and presses

OK

,

#Send

or the

Send

softkey

(3)

.

Andy

can now hear

Chris

's phone ringing.

• If

Chris

answers the phone,

Andy

can speak to

Chris

while

Ben

is still on hold.

Andy

can then hang up, or press the

Tran

softkey

(3)

.

◦ This disconnects

Andy

from the call.

Ben

is now connected to

Chris

.

Any type of transfer can be cancelled before the call is connected by pressing

Cancel

.

https://ask.natterbox.com/Support/1_Help/4_Cloud_PBX/1_Hardware/1_Phones/03_Yealink_T28P/Yealink_T28P_Quick_Guide

Updated: Wed, 12 Oct 2016 05:35:18 GMT

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Содержание SIP- T28P

Страница 1: ...wever the principles are the same The numbers in the rest of this document refer to the key above LED Meanings The power indicator 1 line keys 2 and MESSAGE key 7 contain LEDs to give an at a glance s...

Страница 2: ...the current account the time and date any currently engaged status icons e g call forwarding message waiting and four top level softkey 3 options History By pressing the softkey 3 for History the left...

Страница 3: ...n the physical phone but can be overridden at administrator level through the web user interface This should not be used if the user is part of a hunt group or call queue Menu By pressing the softkey...

Страница 4: ...consistently on the headset The call information such as name of contact and duration of the call is displayed on the screen while the call is in progress Making A Call Making a call is one of the pri...

Страница 5: ...n keys 5 choose a record and then press OK Send the Send softkey 3 or the RD key 10 to make the call Speed Dial Speed dial numbers can be programmed into the phone for one touch dialling using the lin...

Страница 6: ...old manually Press the Hold softkey 3 The corresponding line key 2 blinks When ready to retrieve the call if there is only one call on hold press the Resume softkey 3 To retrieve a call when there is...

Страница 7: ...3 To enable call waiting repeat the above to select Enable If call waiting is disabled any incoming call whilst the phone is already on a call is automatically rejected Call Forward Natterbox would a...

Страница 8: ...Tran softkey 3 This puts Andy on hold the screen displays Transferred Ben can now hear Chris s phone ringing if Chris answers the call Ben is then connected to Chris Andy can press the Cancel softkey...

Страница 9: ...of the corresponding call content When the handset is picked up the volume of the dial tone can be adjusted before making a call When the speakerphone key 11 is pressed the volume of the dial tone is...

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