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Product Warranty Information
24
165841-1CD
R-AN-A307
DX200 Notes for Safe
Operation
The warranty does not apply to the following cases, where Yaskawa shall
charge the customer for total fees and for the cost of repair or new
product(s).
• Failure due to improper maintenance or handling, or carelessness,
by the customer.
• Failure due to the customer's system design
• Failure due to modifications made to a Yaskawa product without
Yaskawa's full agreement
• Failure due to the use of a Yaskawa product under conditions that fall
outside the recommended specifications
• Problems due to force majeure events such as natural disaster and
fire
• Failures after the free warranty period has elapsed
• Replenishment or replacement of consumables and expendables
such as lubricants, batteries, bearings, cooling fans, and electrolytic
capacitors
• Defective products caused by packaging, fumigation, or
transportation that are made or arranged by the customer
• Malfunction or failure caused by program(s), such as run
command(s), that have been made by the customer
• Requests for supplemental or replacement copies of manuals and/or
warning labels because the originals have become dirty or damaged
• Causes that were not foreseeable with the scientific and
technological
understanding at the time of shipment from Yaskawa
• Other problems not due to defects in Yaskawa workmanship or
materials
►
Limitations of Liability
Regardless of the time period of the occurrence, Yaskawa is not liable for
any opportunity loss to the customer caused by the failure of Yaskawa
product(s), for compensation towards other operations, or for damage to
products that are not manufactured by Yaskawa.
[
Examples
]
• Opportunity loss (including unobtained profit during operation delays
or interruptions)
• Damage to objects to be processed (such as raw materials,
materials, and semi-finished products of end-user)
• Damage to any equipment
• Costs for investigation into the causes of failure paid by the customer
(including fees for an external analysis facility engaged by the
customer)
• The customer's expenses incurred in investigating the causes of
failure (such as personal costs for holding meetings)
• Costs paid by the customer to external facilities for restoration of a
system line (such as the cost of labor, transportation, and trial
operation/adjustments)
