18
Disconnect the machine from the power source before making any repairs.
Symptom
Cause
Solution
Motor does not run
when “ON” ( I ), fully
connected and trigger
depressed.
On/Off switch is in the “OFF” (O)
position.
Turn switch to the “ON” ( I ) position.
Power cord is not plugged in.
Plug in power cord.
Extension cord is too long. Extension
cord is not proper gauge.
Extension cord is damaged.
Replace extension cord with either a 25’
(7.6 m) 14/3 gauge cord or a 50’ (15 m)
14/3 gauge cord.
Electrical outlet does not
supply adequate power.
Try a different outlet.
Tripped pressure washer thermal
protector.
Allow to cool, and restart unit.
Unit does not reach
high pressure.
Diameter of garden hose is too small. Replace with a 1” (25 mm) or 5/8” (16 mm)
garden hose.
Water supply is restricted.
Check garden hose for kinks, leaks and
blockage.
Not enough water supply.
Open water source fully.
Water inlet filter is clogged.
Remove filter and rinse in warm water.
Power nozzle is in low pressure
position.
Replace with desired high pressure tip.
Pump is sucking air.
Check that hoses and fittings are airtight.
Turn OFF machine, and purge pump by
squeezing trigger gun until a steady flow of
water emerges through the nozzle.
Output pressure varies
high and low.
Not enough inlet water supply.
Turn water on fully. Check garden hose for
kinks, leaks or blockage.
Pump is sucking air.
Check that hoses and fit- tings are airtight.
Turn OFF machine, and purge pump by
squeezing trigger gun until a steady flow of
water emerges through the nozzle.
Water inlet filter is clogged.
Remove filter and rinse with warm water.
Discharge nozzle is obstructed.
Blow out or remove debris with a fine
needle.
Calcified gun, hose or power nozzle.
Run distilled vinegar through detergent
tank.
Detergent is not
working.
Detergent container is empty.
Add more detergent.
Detergent bottle or suction tube not
properly connected.
Check connections.
Detergent is too thick.
Dilute detergent.
Filter on detergent suction tube is
clogged.
Run warm water through filter to remove
build-up.
Damaged or clogged detergent suction
tube.
Remove obstruction or replace detergent
suction tube.
Nozzle is in high-pressure position.
Use low pressure (black) tip.
Discharge nozzle is obstructed.
Blow out or remove debris with a fine
needle.
Garden hose
connection leaks.
Loose fittings.
Tighten fittings.
Missing / worn rubber washer.
Insert new washer.
Spray wand, extension,
or nozzle leaks.
Spray nozzle not properly attached.
Ensure quick-connect wand is attached
securely. Ensure spray tip is clicked in
securely.
Broken o-ring or plastic insert.
Call the Toll-Free Hotline.
TROUBLE SHOOTING
