16
En
No sound is
coming from the
subwoofer. (The
SUBWOOFER
indicator on the
front panel of the
sound bar is
flashing.)
The subwoofer is not connected
to an AC wall outlet. (The
STATUS indicator on the
subwoofer is not lit.)
Plug in the power cable of the
subwoofer to an AC wall outlet.
The sound bar and subwoofer are
not connected due to a bad
wireless communication status.
(The STATUS indicator on the
subwoofer continues to be lit in
red or flash in green.)
Move the subwoofer closer to the
sound bar. If the situation does not
improve, move the subwoofer to a
location with better communication.
If the communication between the
sound bar and subwoofer is obstructed
by a metallic object or another object,
change the position of the sound bar
and subwoofer or change the
installation location of the subwoofer.
If there is a device (microwave oven,
wireless LAN, etc.) that emits radio
frequency signals, move the sound bar
and subwoofer away from the device.
The sound bar and subwoofer are
not paired. (The STATUS
indicator on the subwoofer is
flashing or lit in red.)
Perform the pairing between the sound
bar and subwoofer (p.19).
If the SUBWOOFER indicator on the
sound bar still does not light up in
green after the pairing is performed, a
malfunction might have occurred.
Unplug the power cables from the AC
wall outlets and contact the nearest
authorized Yamaha dealer or service
center.
The protection circuitry in the
subwoofer has been activated.
(The STATUS indicator on the
subwoofer is lit in orange.)
To protect the product, the power of
the subwoofer cannot be turned on.
Unplug the power cable from the AC
wall outlet and contact the nearest
authorized Yamaha dealer or service
center.
The sound from
the subwoofer is
interrupted. (The
SUBWOOFER
indicator on the
sound bar
flashes when the
sound is
interrupted.)
The connection between the
sound bar and subwoofer is
interrupted due to a bad wireless
communication status. (The
STATUS indicator on the
subwoofer flashes in green when
the sound is interrupted.)
Move the subwoofer closer to the
sound bar. If the situation does not
improve, move the subwoofer to a
location with better communication.
If the communication between the
sound bar and subwoofer is obstructed
by a metallic object or another object,
change the position of the sound bar
and subwoofer or change the
installation location of the subwoofer.
If there is a device (microwave oven,
wireless LAN, etc.) that emits radio
frequency signals, move the sound bar
and subwoofer away from the device.
No sound is
coming from the
subwoofer or the
sound is small.
(The
SUBWOOFER
indicator on the
sound bar is lit.)
The volume is too low.
Turn up the volume of the subwoofer
(p.8).
The front side of the subwoofer is
blocked.
Clear the area around the front side
and the port of the subwoofer.
The playback source does not
contain low-frequency signals.
Play back a sound source containing
low-frequency signals, and confirm
that the sound is output from the
subwoofer.
The protection circuitry in the
subwoofer has been activated.
(The STATUS indicator on the
subwoofer is lit in orange.)
To protect the product, the power of
the subwoofer cannot be turned on.
Unplug the power cable from the AC
wall outlet and contact the nearest
authorized Yamaha dealer or service
center.
The volume
decreases when
the sound bar is
turned on.
The automatic volume adjustment
function worked. To prevent
excessive loudness, the sound
bar automatically controls its
volume within a certain level when
the sound bar is turned on.
If necessary, turn up the volume (p.8).
No surround
effect.
Stereo playback is selected.
Select surround playback (p.9).
The volume is too low.
Turn up the volume (p.8).
The TV or playback device is set
to output 2 channel audio (such
as PCM) only.
Change the digital audio output setting
on the TV or playback device to Dolby
Digital or BitStream.
The audio is output from the TV
built-in speakers.
Set the TV volume to minimum (p.6).
The playback source does not
contain surround audio.
Play back a source that contains audio
recorded in surround.
Noise is heard.
The sound bar is too close to
another digital or high-frequency
device.
Move those devices away from the
sound bar.
