5
En
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Troubleshooting
Refer to the table below if the unit does not function properly. If the problem you are experiencing is not listed
below, or if the instruction below does not help, contact the nearest authorized Yamaha dealer or service center.
Problem
Cause
Remedy
No sound, or the
status LED does
not light up
green.
This unit and transmitting-side
Yamaha product are not connected
since they are set to different groups.
Set both this unit and transmitting-
side Yamaha product to the same
group.
No sound.
The signals are obstructed because
there is an obstacle between the
transmitting-side product and this unit.
Remove the obstacle.
Move this unit to another position.
There is a device (microwave oven,
wireless LAN, etc.) outputting signals
in 2.4 GHz frequency band nearby.
Move this unit away from the device.
If the device is IEEE802.11n-
compliant, change the channel setting
of the device so as not to affect the
unit.
The connection between this unit and
your subwoofer is improper.
Check the connection.
The volume is turned down.
Raise the output level of the
subwoofer.
Adjust the volume control of the
transmitting-side product to turn up
the volume. The subwoofer volume
raises in conjunction with the
operation of the transmitting-side
product.
The wireless connection is unstable for
some reasons.
Unplug this unit from the AC wall
outlet and then plug it again. Check if
the LED status lights green.
The subwoofer is set to the standby
mode when the AC power of the
subwoofer is turned to ON.
Set the subwoofer’s power
management setting so that the
subwoofer power interlocks with the
AC power of the subwoofer.
Set audio setting on the subwoofer to
audio detection mode.
Too low volume.
The volume is turned down.
Turn up the volume or adjust the
crossover frequency on your
subwoofer.
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