En
55
APPENDIX
Troubleshooting
Remote control
Problem
Cause
Remedy
See
page
The remote control
does not work or
function properly.
Wrong distance or angle.
The remote control will function within a
maximum range of 20 ft / 6 m, and no more
than 30 degrees off-axis from the front
panel.
—
Direct sunlight or lighting (from
an inverter type of fluorescent
lamp, strobe light, etc.) is striking
the remote control sensor of this
unit.
Adjust the lighting angle, or reposition this
unit.
—
The batteries are weak.
Replace all batteries.
The remote control ID of the
remote control and this unit do not
match.
Match the remote control ID of this unit and
the remote control.
External components
cannot be controlled
using the remote
control.
The remote control code is not
correctly set.
Set the remote control code correctly using
” on the CD-
ROM.
—
Try setting another code for the same
manufacturer using “
” on the CD-ROM.
—
If this unit does not work when you press
j
Cursor
B
/
C
/
D
/
E
(on the remote
control), do the following.
When the key does not work during DVD
disc menu operation: press the
d
Input
selector
(on the remote control) again.
—
When the key does not work during Option
menu/Setup menu operation: press the key
corresponding to the current menu operation
again.
Even if the remote control code is correctly
set, there are some models that do not
respond to the remote control.
—