60
En
Troubleshooting
This unit cannot be
detected when using
AirPlay on an
iPhone.
A wireless LAN router (access point)
that supports multiple SSIDs is used.
The network separator function on the wireless LAN
router (access point) may be preventing this unit
from being accessed. When connecting to this unit
with an iPhone, use an SSID on which this unit can
be accessed (try connecting via the primary SSID).
―
The unit is not
detected when using
a dedicated
application on a
mobile device.
This unit and the mobile device are not
connected to the same network.
Check the network and router settings, to make sure
that they are connected to the same network.
―
A wireless LAN router (access point)
that supports multiple SSIDs is used.
The network separator function on the wireless LAN
router (access point) may be preventing this unit
from being accessed. When connecting to this unit
with a mobile device, use an SSID on which this unit
can be accessed (try connecting via the primary
SSID).
―
Firmware update via
the network is failed.
The network connection is no good.
Try connecting again after a while, or a USB storage
device to update the firmware.
The unit cannot
connect to the
wireless LAN router
(access point).
MAC address filtering is enabled on the
wireless LAN router (access point).
This unit cannot connect to the wireless LAN router
(access point) if its MAC address filtering is
enabled. Change the settings on the wireless LAN
router (access point) to allow this unit to connect.
―
Problem
Possible cause
Remedy
See
page