17
Troubleshooting
Siren
Siren does not respond to arming or disarming
•
Siren batteries are completely exhausted.
Check siren batteries by removing siren cover, if
there is no tamper alarm when removed, replace
batteries with new alkaline equivalents.
•
Siren not learnt-in. If siren produces a tamper
alarm when the cover is removed and siren is OK,
learn-in the siren.
•
Siren out of range.
Siren produces a 3 second alarm when
disarmed
•
There has been a previous alarm and there might
be an intruder still in the premises.
Siren produces a series of pips when armed or
disarmed
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arming
and disarming
this indicate low batteries.
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only when
arming
this indicates a tamper fault. Check that
the siren cover is firmly secured and the tamper
switch plunger is in contact with the wall. If not use
suitable packing material to fill gap.
Siren produces an interrupted tone when
sounding an alarm
•
The siren has low batteries. Change batteries with
new alkaline replacements.
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PIR
PIR does not respond to movement
•
Previous movement has triggered the PIR sleep
timer and is preventing subsequent movement
detection. Arm system and vacate protected room
for at least 1.5 minutes before testing.
PIR is slow to respond
•
This is normal, the PIR has sophisticated false
alarm filtering that will filter out random fluctuations
and responds to genuine movement across field of
view, it is less sensitive walking directly towards it.
PIR gives false alarms
•
Check pets have no access to protected area.
•
Check that PIR is not pointed at sources of heat or
moving objects, e.g. fluttering curtains.
•
Check that PIR is not mounted above convector
heaters or pointing directly at windows.
PIR LED flashes
•
Batteries are low or the tamper switch is disturbed.
Check that the tamper switch spring is making
contact with base. If the tamper switch is OK,
change batteries with new alkaline replacements.
PIR does not respond to movement
•
Batteries are completely exhausted.
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Door Contact
Door contact LED lights up
•
Batteries are low or the tamper switch disturbed.
Check that the tamper switch spring is making
contact with the mounting surface. If the tamper
switch is OK, please change battery.
Door contact does not respond to door
opening when jumper is in test position
•
Batteries are completely exhausted. Change
batteries with new CR2032 coin cell replacements.
•
The magnet is too far away from the door contact.
Check that the gap between door contact and
magnet is not greater than 8mm.
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PIR image/video Camera
PIR Camera LED flashes every 5 seconds
•
PIR Camera is either not in range of the control
box or not learnt into the system.
* If a PIR Camera is not learnt into the system or
within range of the control box, battery life will be
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Control box’s LED 2 (Warning
LED)
Red
ON: Alarm been triggered. Arm and then
disarm the system once more will clear this
LED.
FLASH: Ongoing alarm event
Yellow
ON: Device fault (Tamper/Low battery)
FLASH: Mains power failed
OFF: Normal
For online assistance, please visit:
www.csmerchants.com.au
