If you still cannot open the Gateway’s web site from the PC, check the address
of the «Proxy Server» in a web browser (it must be switched off) and/or try another
web browser. See the next chapter for troubleshooting.
5. Troubleshooting of Ethernet connection
The following step-by-step guide will help you to troubleshoot the network connection:
a.
Be sure that the network (yellow) LED of the Gateway is flashing chaotically
every few seconds. Otherwise, see the Section II.
b. Check the network mode of the Gateway by signals of status (green) LED,
see Section VI for details.
c. Reset gateway settings (or perform a hardware reset if you have installed
the beta version of the firmware), the Gateway will be switched to «DHCP
Magic» mode (see Section III.3).
d. Try to connect the PC directly to the Gateway (without network hub or router)
and try to access Gateway’s web server (see Section III.2).
e. Switch the Gateway to emergency mode and check settings of the PC and web
browser (see Section III.4).
f. Take a photo of your installation, internet settings of the PC, record a short video
with the LEDs flashing and apply to technical support or ask a local computer
specialist for help.
6. Recommended Ethernet settings
We recommend switching your Gateway from default «DHCP Magic» mode to «DHCP
Server» in case of direct connection with laptop or if you only have a passive network
hub that has no DHCP server. If you already have a DHCP server (network router
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Содержание YDEN-02 Series
Страница 19: ...Figure 2 Gateway server settings 19...
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